Cloud Operations Engineer #LI-Remote

Pasadena, California /
Technology – Technology /
Scratch Financial ("Scratchpay") is a financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratchpay has become the fastest growing financing provider in veterinary care, with our payment plans now offered in over 10,000 practices across the U.S. and Canada–ranging from dental offices to optometry clinics. We’re rapidly launching a new Point-of-Sale payment processing suite to help our providers create a better payments experience for their patients.

If putting compassion first, helping create groundbreaking products and continuously iterating & refining those products sound like you, then we encourage you to apply.

Scratchpay is hiring a Cloud Operations Engineer to maintain and expand the Google Cloud infrastructure and improve the DevOps practices in Scratch’s IT Teams.

Reporting to Scratchpay’s Director of Engineering, you will drive cloud infrastructure management activities and be part of the CloudOps team at Scratch. You will work closely with development team members to support continued innovation in our products and services, while enabling automation of continuous integration and continuous delivery processes.

If you have a collaborative mindset, operational and business understanding as well as a solid background in software engineering and have a good experience level with Container Orchestration, Terraform, Helm, Kubernetes, Networking and Google Cloud, we’d like to meet you.

This position is open to remote candidates Worldwide.

Salary range: $50,000.00 and $90,000.00


    • Maintain, develop and expand the kubernetes based application deployment platform (Platform 2) that will help support Scratch’s growth and its infrastructure needs.
    • Support the rest of the engineering team with sustainable solutions and prompt responses that ensure the team can do their work adequately and safely within the confines of any compliance regulations.
    • Provide support with any infrastructure or data related issues that anyone at Scratch may need to perform their work.
    • Work with the Security team to ensure that the infrastructure is compliant with all internal policies and help the team confirm it.
    • Review the findings with the Security team and collaborate on an immediate resolution plan for items that require attention.
    • Maintain, test and develop Scratch’s disaster recovery and data loss prevention plans in collaboration with other teams.
    • Write and maintain documentation for any infrastructure and data management processes and workflows that may require it.

Expected Qualifications

    • 2+ years experience in Cloud architecture and Cloud design across at least one major cloud platform, preferably Google Cloud.
    • Cloud and automation engineering experience in a production environment.
    • Ability to design, implement and document architectures and solutions using a mix of IaaS, PaaS, SaaS, DevOps and with a strong focus on automation, internal compliance, monitoring, documentation and cybersecurity.
    • Some experience with server side languages such as Python, Node.js, Java, Golang and PHP would be advantageous.
    • Proficiency in Bash, Makefiles and one or more scripting languages such as Python or NodeJS.
    • Good technical knowledge in infrastructure automation tools such as Terraform and Helm.
    • Strong skills and experience through the CI/CD stack that deploys to infrastructure elements such as Kubernetes, preferably using GitLab.

Other Desired Qualities

    • Experience with NoSQL, RDBMS, Graph DB.
    • Self-sufficiency and ability to plan and execute on those plans are advantageous.
    • Cyber Security knowledge. 
Scratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratchpay considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.