Site Reliability Engineer

San Francisco OR Remote US/Canada /
Engineering – Core Infrastructure /
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we work to change the way the world reads by building the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals, and more. In addition to works from major publishers and top authors, our community includes over 1.8M subscribers in nearly every country worldwide.

We’re defining the workforce of the future with Scribd Flex, a program that embraces multiple perspectives while leaning into our belief that no matter where each team member is, we trust them to accomplish our shared business goals. This program lets employees, in partnership with their manager, choose where they work while creating intentional in-person meetings with co-workers that build culture and connect us personally.

Remote employees must have their primary residence in: Arizona, California, Colorado, Delaware, DC, Florida, Hawaii, Iowa, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or Mexico.
*This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.

About The Team
Core Infrastructure owns the design, operation, and maintenance of our AWS Cloud infrastructure. As an infrastructure engineer, you will be part of implementing solutions to support the continued growth of Scribd. You will be part of the team which manages our existing AWS Cloud Environment while helping service owners adjust to a new AWS-centric model. You will help in this shift from a traditional operations organization into a services organization that provides key components to our backend technology stack such as container orchestration infrastructure, logging services, monitoring and alerting patterns, caching layers, and relational/non-relational clustered data storage. You and your team will educate developers and help delegate traditional operational responsibilities to teams that are already taking an increased level of ownership of their production environment. Sharing your experience and good judgment will be crucial to helping these teams scale their services operationally for years to come.

About the Role:

    • Scribd searching for a Site Reliability Engineer to join the Core Infrastructure team and work on the foundations of Scribd as we take it into the future. Each day provides both opportunities to perform and opportunities to learn.
    • We recognize that everyone has a unique set of work and life experiences, and believe that a broader set of perspectives will produce better results for all. We continually strive for inclusivity and strongly value diversity. We support others' growth and celebrate our collective achievements.
    • You will help build and operate a modern service-oriented AWS infrastructure and maintain uptime for a product used by 250+ million people every month.
    • Your impact will influence the future and direction of our infrastructure to improve observability into the health of our services

You Have:

    • 3+ years of production infrastructure engineering and site reliability experience
    • Ability to read and write code in one or more languages including Go, Python, Ruby, and/or Bash code
    • You have experience with Docker, AWS ECS, and/or Kubernetes
    • Strong written and verbal communication skills (we're a remote team!)
    • Software development background
    • - Familiarity with git and common software development practices
      - Ability to write tests
      - Capable of reading and understanding the code in order to participate in the code review process
    • Ability to lead deep technical design discussions within your team, and across partner teams
    • Experience with infrastructure as code tools (Terraform and/or Chef) and thoughts about their respective strengths and weaknesses
    • Ability to participate in technical design discussions within your team, and across partner teams

Even Better if You Have:

    • An infrastructure engineering passion and desire to write automation to reduce toil and scale non-linearly
    • - building predictable, fault-tolerant distributed systems
    • A strong understanding of AWS platform services and their strengths/weaknesses
    • Experience working to improve 24/7 on-call rotations, reducing alert fatigue, and improving automation
    • An appetite to learn and grow professionally
    • Mentoring skills: experience with training and educating teammates or colleagues on contemporary operational best practices.

Benefits, Perks, and Wellbeing at Scribd

• Healthcare Insurance Coverage: Scribd pays for employee’s Medical, Vision, and Dental premiums and a portion of dependent premiums
• 401k/RSP plans provided, plus company matching with no vesting period
• Professional development: generous annual budget for our employees to attend conferences, classes, and other events
• Quarterly Wellness, Connectivity & Comfort Benefit
• Concern mental health digital platform
• Free subscription to Scribd + gift memberships for friends & family
• Leaves: 12 weeks paid parental leave, company paid short-term/long-term disability plans and milestone Sabbaticals
• Generous Paid Time Off: Paid Holidays, Flexible Sick Time, Volunteer Day + office closure between Christmas Eve and New Years Day
• Company-wide Diversity, Equity, & Inclusion programs which include learning & development opportunities, employee resource groups, and hiring best practices.

Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.

Want to learn more? Check out our office and meet some of the team at

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.