Infrastructure Engineer

San Francisco OR Remote US /
Engineering – Core Infrastructure /
/ Remote
At Scribd (pronounced “scribbed”), we believe reading is more important than ever. Join our cast of characters as we work to change the way the world reads by building the world’s largest and most fascinating digital library: giving subscribers access to a growing collection of ebooks, audiobooks, magazines, documents, Scribd Originals, and more. In addition to works from major publishers and top authors, our community includes over 1.9 M subscribers in nearly every country worldwide.

Have you heard about our future of work program, Scribd Flex? As a key principle, we embrace flexibility and allow employees, in partnership with their manager, to choose the work-style that best suits their individual needs and preferences. And, we create intentional in-person moments with each other that build culture and connection.

About The Team

Core Infrastructure owns the design, operation, and maintenance of our AWS Cloud infrastructure. As an infrastructure engineer, you will be part of implementing solutions to support the continued growth of Scribd. You will be part of the team which manages our existing AWS Cloud Environment while helping service owners adjust to a new AWS-centric model. You will help in this shift from a traditional operations organization into a services organization that provides key components to our backend technology stack such as container orchestration infrastructure, logging services, monitoring and alerting patterns, caching layers, and relational/non-relational clustered data storage. You and your team will educate developers and help delegate traditional operational responsibilities to teams that are already taking an increased level of ownership of their production environment. Sharing your experience and good judgment will be crucial to helping these teams scale their services operationally for years to come.

About the Role:

    • Scribd searching for a Site Reliability Engineer to join the Core Infrastructure team and work on the foundations of Scribd as we take it into the future. Each day provides both opportunities to perform and opportunities to learn.
    • We recognize that everyone has a unique set of work and life experiences, and believe that a broader set of perspectives will produce better results for all. We continually strive for inclusivity and strongly value diversity. We support others' growth and celebrate our collective achievements.
    • You will help build and operate a modern service-oriented AWS infrastructure and maintain uptime for a product used by 250+ million people every month.
    • Your impact will influence the future and direction of our infrastructure to improve observability into the health of our services

You Have:

    • 3+ years of production infrastructure engineering and site reliability experience
    • Ability to read and write code in one or more languages including Go, Python, Ruby, and/or Bash code
    • You have experience with Docker, AWS ECS, and/or Kubernetes
    • Strong written and verbal communication skills (we're a remote team!)
    • Software development background and the ability to write tests
    • Familiarity with git and common software development practices
    • Capable of reading and understanding the code in order to participate in the code review process
    • Ability to lead deep technical design discussions within your team, and across partner teams
    • Experience with infrastructure as code tools (Terraform and/or Chef) and thoughts about their respective strengths and weaknesses
    • Ability to participate in technical design discussions within your team, and across partner teams

Even Better if You Have:

    • An infrastructure engineering passion and appetite to learn and grow professionally
    • Desire to write automation to reduce toil and scale non-linearly by building predictable, fault-tolerant distributed systems
    • Eagerness to learn new technologies and ability to pick up things quickly and put them into use
    • Experience building and operating SQL, NoSQL, and K/V datastores (MySQL, Elasticache, Elasticsearch, etc)
    • A strong understanding of AWS platform services and their strengths/weaknesses
    • Experience working to improve 24/7 on-call rotations, reducing alert fatigue, and improving automation

Benefits, Perks, and Wellbeing at Scribd
*Benefits/perks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work.
• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
• 12 weeks paid parental leave
• Short-term/long-term disability plans
• 401k/RSP matching
• Tuition Reimbursement
• Learning & Development programs
• Quarterly stipend for Wellness, Connectivity & Comfort
• Mental Health support & resources
• Free subscription to Scribd + gift memberships for friends & family
• Referral Bonuses
• Book Benefit
• Sabbaticals
• Company wide events
• Team engagement budgets
• Vacation & Personal Days
• Paid Holidays (+ winter break)
• Flexible Sick Time
• Volunteer Day
• Company-wide Diversity, Equity, & Inclusion programs

Want to learn more about life at Scribd?

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing about the need for adjustments at any point in the interview process.

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.

Remote employees must have their primary residence in: Arizona, California, Connecticut, Delaware, DC, Florida, Hawaii, Iowa, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New York, Ohio, Oregon, Tennessee, Texas, Utah, Vermont, Washington, Ontario (Canada), British Columbia (Canada), or Mexico. *This list may not be complete or accurate, and candidates should speak with their recruiter about their specific location for remote work.