Computer Support Analyst

San Diego, CA
IT Services /
Full-time /
Hybrid
Computer Support Analyst
Naval Information Warfare Center (NIWC) 
San Diego, CA (Point Loma) 92152
60K - 63K (Depending on experience)- Full-Time with Benefits
Start Date: ASAP 
Monday - Thursday 9 hour shift 6AM - 4:30PM and every other Friday 6AM - 3:30PM
 
You will support computer/network systems/applications for a Research Development Test & Evaluation (RDT&E) network Tier 1 & 2 involving account management, connectivity troubleshooting and application support for an enterprise-level DOD network. Your work will involve responding to end-user inquiries via phone, a ticketing system, email, and chat. You will initially work remote and then on-site depending on pandemic safety guidelines.
 
NIWC Pacific employs a highly educated workforce of more than 4,700 scientists, researchers, engineers and technical specialists.
 
REQUIRED
 
• DOD Secret Security Clearance - If you had a clearance within the past 24 months, we may be able to reactivate it.
• CompTIA Security + CE 
• 1-2  years' experience in an enterprise-level service desk environment OR 3 years of experience in a small/medium service desk environment.
• Windows 10 experience