Product Analyst

Sydney
Product – Product /
Full-Time /
Hybrid
Join Secure Code Warrior to create a safer digital landscape by assisting companies to secure their software through developer-led practices!

Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading agile learning platform that delivers the most effective secure coding solution for developers to learn, apply, and retain software security principles.  More than 600 enterprises trust Secure Code Warrior to implement agile learning security programs, build safer software, and create a culture of developer-driven security.  We are a venture-backed company with offices in Australia, the United States, Belgium, Iceland, and the United Kingdom.

Make your mark with a rapidly growing Cybersecurity company:
We are looking for an analytical and motivated Product Analyst to make their mark with us! A new role, you will be responsible for developing an understanding of our products' performance throughout EMEA and APAC. You’ll work closely with other teams to establish and monitor key performance indicators, analyze product usage data, and uncover actionable insights to drive product improvements and inform strategic decision-making.

Your responsibilities include (but are not limited to):
* Maintain and develop north star metrics, ensuring alignment with overall business objectives and product strategy - as well as provide insights and recommendations to guide product development and optimization;
* Perform exploratory analysis of customer behavior to identify trends, patterns, and opportunities for product improvement;
* Maintain and update our current set of product metrics;
* Design and implement data tracking and instrumentation strategies to capture critical user interactions and product performance metrics;
* Conduct customer segmentation and cohort analysis to identify high-value customer groups and tailor product experiences to their needs; and
* Perform ad-hoc analyses and deep-dives into specific product areas or user segments to answer critical business questions and inform strategic decisions.

We’d love to chat if you have:
* 3-5 years of experience as a product analyst or in a similar role, preferably within a B2B or B2C SaaS company;
* Strong proficiency in SQL and experience working with large, complex & unstructured datasets;
* Expertise in data visualization tools such as Tableau, Looker, or Power BI, with the ability to create compelling and insightful dashboards and reports;
* Familiarity with product analytics tools like Mixpanel, Amplitude, or Google Analytics;
* Experience with statistical analysis and knowledge of experimental design, A/B testing, and user segmentation techniques;
* Understanding of key SaaS metrics, such as Monthly Recurring Revenue (MRR), Churn, Customer Acquisition Cost (CAC), and Customer Lifetime Value (CLTV);
* Strong problem-solving skills and the ability to think critically when analyzing data and drawing insights;
* Excellent communication and presentation skills, with the ability to convey complex data insights to both technical and non-technical stakeholders;
* Ability to manage multiple projects simultaneously and prioritize tasks effectively in a fast-paced environment; and
* Knowledge of programming languages such as Python or R for advanced data analysis is advantageous.

Let’s talk about benefits:
* Unlimited Paid-time-off;
* Remote first culture, with offices in Sydney if you wish to work more hybrid;
* Paid Parental Leave;
* Employee Share Option Plan;
* Volunteer Leave and Employee Assistance Programs; and
* Home Office Reimbursement.

Secure Code Warrior is an Equal Opportunity Employer, embracing diversity in all its forms. We value every individual's unique background and perspective, as it enriches our culture and fuels innovation. We encourage people of all races, ethnicities, ages, religions, abilities, genders, and sexual orientations to join us and contribute authentically to our shared vision.