Senior Director, Operations (Sequoia One)

San Francisco, CA
Operations, Sequoia One PEO
The Director of Operations will be an inspiring, client-centric leader experienced in large scale or multi-client payroll and human resource outsourcing with critical thinking skills to succeed in efficiently delivering a superior client service experience in a rapidly growing business.

What You Get To Do

    • Create a culture of operational excellence by enhancing the operational principles, procedures and systems of information flow and management, business processes and reporting
    • Build a service-minded team striving to improve the productivity and lives of our team members and our clients
    • Ensure the highest customer satisfaction ratings through execution of advanced technology and service enhancements
    • Lead long-term strategic planning aimed at operational distinction and financial profitability
    • Create smart key performance metrics to track and improve accuracy, service delivery, productivity and financial sustainability
    • Maintain strong business relationships with partners and internal stakeholders to ensure end-to-end processes are well-thought out to address client and PEO regulatory requirements
    • Work closely with legal, compliance, and client service teams to identify, resolve, and avoid payroll, payroll tax and other compliance issues

Areas of Responsibility

    • Finance, Treasury, Multi-State Payroll Operations and Payroll Tax, Benefits Operations and Systems
    • Work on both functional and cross-functional initiatives to drive operational excellence and scalability


    • 8-15 years operational management in PEO, HR and/or payroll outsourcing, insurance, or related field
    • Excellent interpersonal skills and a collaborative management style
    • Demonstrated leadership and vision in managing teams and major operational projects and strategic initiatives
    • Budget development and oversight experience

Sequoia’s Culture – Our most important asset:

Passion for service
Growth oriented
Caring for others
Focused on relationship building

Compensation & Benefits

Sequoia provides competitive compensation including base salary, performance based bonus programs, and comprehensive benefits package including 401(k) matching.