Data Operations Analyst

San Mateo, CA
Technology
Full-time
As the Data Operations Analyst, you will plan, implement, communicate, and manage the administration of our clients’ data. You will be responsible for keeping the data quality intact and will also be an SME on how data flows end-to-end between varied systems that form the core of the organization. In addition, the Data Operations Analyst will work closely with the EDI Team, Invoicing Team, and Data Team with a consistent focus on improving data quality.

What You Get To Do

    • Track the data quality and capture data discrepancies using dashboards built in Salesforce
    • Perform problem and root cause analysis; outline resolution options, take appropriate actions to resolve, and make sure data integrity is maintained
    • Build reports and dashboards in Salesforce to identify data failure points and work with concerned teams on the resolution
    • Proactively identify and resolve any gaps in the data cleansing process and strive for continuous improvement
    • Pull reports from source systems and consolidate with Salesforce reports for data monitoring, troubleshooting, and resolution
    • Own the data cleaning activities and review discrepancy resolution done by peers
    • Perform day-to-day/weekly/monthly data audits and communicate to teams involved

Qualifications

    • Experience in an operations role analyzing data and building reports in Excel
    • Experience working cross-functionally, such as with engineering, product, and client operations team
    • Advance knowledge of MS Excel (VLOOKUP, pivot tables, etc.)
    • Scripting experience in VBA is preferred
    • BA/BS in computer science, math, physics, engineering, statistics, or other technical field
    • Solutions-oriented team player who takes initiative and is accountable for results
    • Organized, detailed, and process-oriented thinker with strong analytical skills
    • Excellent written and verbal communication skills
Sequoia’s Culture – Our most important asset:

Integrity
Passion for service
Innovative
Growth oriented
Caring for others
Promise-centric
Focused on relationship building

Compensation & Benefits

Sequoia provides competitive compensation including base salary, performance based bonus programs, and comprehensive benefits package including 401(k) matching.