Fulfillment Zone Leader
West Bend, WI
Production – Fulfillment /
Full-time /
On-site
At Serigraph, we combine innovation with operational excellence to deliver world-class specialty graphics. We are currently seeking a Fulfillment Zone Leader to lead a critical manufacturing area within our Specialty Graphics Division. This role is essential to our daily production success and is ideal for a hands-on leader who thrives in a dynamic environment and is passionate about quality, process efficiency, and team development.
As a Fulfillment Zone Leader, you will oversee all production activities within your assigned area. You’ll be responsible for scheduling, workflow optimization, quality assurance, and team performance of a 24/7 operation. This includes ensuring visual standard work is followed, equipment is maintained, and staff are effectively trained and empowered to meet production goals. Your leadership will directly impact our operational success and customer satisfaction.
Fulfillment Zone Leader Responsibilities -
- Lead and schedule staffing across lines, ensuring proper coverage and zone readiness
- Communicate daily production plans and priorities in alignment with Production Control
- Approve first pieces and ensure staging of materials to reduce work center downtime
- Manage and track performance metrics: throughput, quality, and productivity
- Ensure that team members understand expectations and receive proper training
- Resolve safety, quality, or productivity issues promptly
- Mentor and coach employees in procedures and equipment operation
- Enforce company rules and maintain compliance with quality and environmental systems
- Actively support and lead 5S, lean manufacturing, and continuous improvement efforts
- Enter and maintain accurate data in ERP and Titan systems
- Collaborate cross-functionally to address customer demand and shipping schedules
- Be capable of performing operational tasks within the zone when needed
What we are looking for in a Fulfillment Zone Leader -
- Strong leadership abilities; team-oriented mindset
- Excellent communication and problem-solving skills
- Ability to train and mentor team members in both procedures and equipment operation
- High level of accountability with the ability to manage multiple priorities under pressure
- Minimum of five years' experience in a manufacturing environment
- High school diploma or equivalent
- Proficiency or willingness to learn the Titan system
- Ability to read and interpret job tickets
Join Us and Be Part of Something Great!
At Serigraph, we believe hard work should be rewarded! Our compensation is designed to be competitive and fair, taking into account your skills, experience, and the specific role you take on. Plus, if you're working an off-shift, you’ll receive a shift premium on top of your hourly wage—because we appreciate the extra commitment!
We’re looking for fun, reliable team players who take pride in their work and enjoy being part of a collaborative, quality-driven environment. If that sounds like you, we can’t wait to meet you!
You’ll be successful at Serigraph if you’re:
A proactive leader with a positive, can-do attitude
Consistent and fair in how you manage and support your team
Respectful, accountable, and results-driven
Energized by fast-paced production and committed to continuous improvement
Ready to make an impact? Apply today and take the next step in your career with Serigraph!
Who is Serigraph?
Serigraph has over 70 years of experience in printing, advanced decorating technologies and graphic solutions for the automotive, appliance, consumer, medical, power sports, and point-of-purchase markets. Our core business is decorating plastic. We print, form, mold, finish and fulfill in-house. Serigraph specializes in transforming our customer’s brands to the physical world through print. Come help us build a team of creative problem solvers who know they can make a difference—because that’s the kind of community we want.
Life at Serigraph
The average Serigraph employee has more than 16 years of service! The tenure of our coworkers speaks volumes for life at Serigraph. Serigraph employees enjoy:
Competitive wages with shift premiums
Access to earned wages before the scheduled payday
A clean and air-conditioned environment
Paid time off, 10 paid holidays, and a vacation buy/sell program
Paid lunch breaks and holidays included in overtime
Free onsite healthcare and telemedicine including COVID testing
Full benefits package including health, dental, vision, disability, and life insurance
401(k) eligibility on day one with company match
Free onsite fitness facility and walking trails
Cross training, growth, and promotion from within
What are you waiting for? Apply to join the Serigraph team today!
*Serigraph is an Equal Opportunity Employer*
