Reset Coordinator

Cincinnati, OH / West Chester, OH
Retail Operations - Ohio – M0147 - West Chester, OH /
Full Time (Hourly) /
On-site
- Starting at $20.00/hr, up to $25.00/hr (based on experience)
- Full-Time, Night Shift: 9:00pm - 5:00am
- Weekday and weekend availability needed
- Training Schedule: Mon-Fri 6:00am - 2:00pm for approximately 8 weeks
- Must be willing to travel. Will require travel in the following metro areas: Northern Kentucky, Cincinnati, and Dayton
- Minimum of 2 years of reset and remodel work required


Do you have a proven track record on large-scale remodel and reset services? If so, the Reset Coordinator position at Serv-U-Success may be the right job for you. Teamwork and relationship building are the drivers of success within our business.

As a Reset Coordinator you will assume the responsibility for finding and developing talent, planning, managing, and executing all aspects of Remodel, Major Reset/Reflow, and New Store Opening services with support from the Store Managers, Flagship Store Managers, Regional Directors, and Project Services corporate team.

Responsibilities:

    • Help to ensure the Remodel, Major Reset/Reflow, and New Store Opening projects and services are set up for success by printing and organizing materials.
    • Understand projects and timing and work with the Store Manager to schedule each week's work to ensure accurate schedule completion and the best-utilizing resources available.
    • Coordinate with Customer Remodel Coordinator and Construction teams to ensure schedules are maintained and project resources are available for in-store work.
    • Plan labor requirements according to Project Estimated budgets by coordinating available store labor, Flex Team labor, On-Demand resources, and other supplemental labor resources.
    • Develop network of relationships with staffing resources to support the labor and scheduling needs for various projects.
    • Train, guide and develop Store Representatives, Assistant Store Managers, and On-Demand Taskers in the execution of reset projects according to core processes and project specifications.
    • Function as the "Manager on Duty" in the absence of, or in collaboration with the Store Manager, assuring proper staffing and prioritizing work needing completion.

Additional Requirements:

    • Reliable and regular attendance in the stores. Work cannot be performed remotely.
    • May be asked to travel to a different location(s), without delay.
    • Read, understand, and follow all Serv-U policies and standard operating procedures as outlined in the electronic Employee Handbook and Visual Work Instructions.
    • Work professionally with team members, our Customer's guests, and other vendors
    • Must be able to perform the essential duties of this job with or without reasonable accommodation.
    • May be assigned other responsibilities and projects as necessary.

Qualifications:

    • Associates Degree in a related field or comparable education/work experience required.
    • A proven track record on large-scale remodel and reset services.
    • Certified Retail Professional designation and certification is strongly preferred.
    • Utilize technology – primarily personal devices (a weekly phone stipend is provided).
    • Open availability – able to work both weekdays and weekends as well as holidays.
    • Demonstrated ability and desire to build and lead teams in a positive work environment.
    • Must be 18 years old with a valid driver's license, proof of car insurance, preferably primary coverage, and no major violations or DUIs

Benefits offered for full time employment

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance
$20 - $25 an hour
At Serv-U-Success, our values serve to guide our relationships as well as our actions. Each of our values reflect and support our policy of Equal Employment Opportunity. We believe in equality through which we affirm the worth and freedom of each person and treat all with respect and dignity. Consistent with our philosophy and values, our policy is to ensure that Serv-U-Success abides by all state, federal and local regulations and statutes prohibiting discrimination because of race, color, religion, gender, marital status, national origin, age, veteran status, disability or any other factor wholly unrelated to a person’s skill and work performance, in all employment practices, including hiring, firing, compensation, promotion and other terms, privileges and conditions of employment. Our policy is to act fairly and remain conscious of our biases and employ without regard to their race, color, creed, ethnicity, gender, age, sexual orientation, gender identity or disabilities.