Senior Data Center Technician
LON1
Operations – Operations /
Full-Time /
On-site
Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity.
A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations.
Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries.
Serverfarm Critical Facilities Services (SFCFS) provides two main functions. SFCFS seeks to deliver uninterrupted power and cooling to each data centre in the Serverfarm portfolio. This is complimented by providing remote monitoring services to both internal sites and external clients.
The Senior Day Technician is a customer and team facing role and is vital in leading our operational team delivery and standards within our 24/7, 365-day facility. This person should have the technical ability and willingness to develop the site into a self-sufficient operation where possible.
Key Accountabilities
- Support SFCFS teams and other stakeholders in the delivery of all services within the scope of the role, and provide shoulder to shoulder technical service input as required to enhance the credibility of the company
- Full support of MEP operations across Serverfarm Data Centre.
- Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.
- Manage Change, Incident Management, and Problem Resolution process for area of responsibility. Ensure this process covers all works and is consistent with corresponding global processes.
- Participate in construction and commissioning activities as directed by site management
- Ensure that all written communication represents a professional image to customers, and staff
- Actively seek and identify opportunities for innovation.
- Awareness of the site risk register and provide effective mitigation / avoid measures
- Work with the shift team to coordinate 2 person site works & repairs
- Work with DCM to delegate tasks to shift team members
Required Skills
- Minimum of 5 years of experience in operating critical environments
- Operating and maintaining chilled water-cooling systems
- Operating and maintaining backup electrical systems such as UPS and generators
- Operating Building Management systems and Fire alarm and detection systems
- An understanding of the Data Centre environment, and the working restrictions applicable to such environments
- Familiar with the use of Microsoft Office applications
- Good communication skills, both written and verbal
- Ability to work under pressure, with changing, and often conflicting, priorities to meet deadlines
£0 - £0 a year
The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.
The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.
