Salesforce Operations Administrator

U.S. /
Finance & Administration – Finance /
Full-time
At Seven Bridges we are building the most advanced cloud computing platform for genomics data analysis. Our team and product enable scientists to analyze genomic data faster and more efficiently than ever, so they can focus on making progress in genomics and personalized medicine. Through our collaboration with the largest genomics projects, we connect the world’s biomedical information to enable the most efficient analysis at scale. We are a global company with offices in the US, UK, Serbia and Turkey, with roughly 300 employees and rapidly growing!  

Do you want to help us engineer a healthier tomorrow, together? 

We are looking for a Sales Operations Manager to provide comprehensive visibility into Seven Bridges’ commercial activities. Success in this role will be providing management with continuous visibility into the efficacy of commercial sales processes and commercial team members, providing insight into company-level, team-level and rep-level KPIs.  The Sales Operations Manager will also manage our CRM data, generate relevant reports as needed by senior management and continue to drive the evolution of our CRM systems (and associated technologies). As we continue to scale our business, the Sales Operations Manager will play a key role in our Business Development & Strategy team.    

Experience with technology through the use of SalesForce tools to optimize sales processes and to ensure compliance is critical. In addition, driving efficiency is a key aspect to this role.

What you'll be doing:

    • Lead the administration of Seven Bridges Customer Relationship Management (CRM) system and associated tools, including continued support, development and improvement, as well as integration into company’s business processes and managing company user base
    • Build weekly and monthly reports to provide senior management with data-driven insights on sales and marketing activities, ranging from a detailed understanding of the company’s pipeline funnel to rep-level reports on pipeline, funnel, and expected revenue.
    • Provide an interface for our finance and product teams into company sales/marketing activities.
    • Provide rep-level insights to inform sales compensation plans and commissions, including quarterly calculations.
    • Build takeaways from customer interaction data to drive effectiveness of the business development team. 
    • Train our commercial team on the use of SalesForce and other sales tools.
    • Manage inbound leads from marketing activities to the appropriate commercial team member for appropriate follow-up.
    • Provide support to commercial development team as needed during preparation of client proposals.

Do you have what it takes?

    • B.S./B.A. degree required with at least 3+ years of professional experience.
    • 2+ years of hands-on experience with SalesForce CRM is required, including development experience with Apex and VisualForce. Previous formal experience as a SalesForce admin or developer is highly desired. Deep experience with other CRM systems will also be considered.
    • 2+ years experience in a sales management/operations role is required.
    • Experience in supporting/managing enterprise software sales, especially building and implementing a variety of sales and business processes, is strongly desired.
    • Strong presentation skills as well as strong oral/written communication skills are a must.
    • Ability to work in a dynamic environment, serving stakeholders from a broad range of business areas and across multiple geographies.
    • Prior experience in a sales role is a plus.
    • Knowledge of life sciences industry is a plus
    • Experience with Python/R/SAS and strong data visualization skills is a plus.
    • Possibility of occasional travel (10%).
What is in Seven Bridges’ DNA?  

Our Mission: Seven Bridges will significantly decrease the time, cost and risk to bring new precision medicine products to market by maximizing the productivity of bio pharma/tech research and development organizations in: formulation, productization, identification, success and optimization.  

Our Values: These represent who we are and what we stand for. We pride ourselves on being true to our values in everything we do.  Building successful partnerships, acting with a sense of urgency, making scientists happy, acting with integrity, treating data with respect, committed to excellence and working together.  

Our team and culture: With backgrounds in genomics, computer science and computational biology to sales and finance our talented team is passionate about building solutions to the most challenging problems of precision medicine.  We believe that teamwork makes the dream work!  By acting with empathy, supporting each other and learning from our challenges we exemplify commitment to quality results faster.   

Our benefits: We offer challenging career opportunities, competitive benefits and an environment that recognizes and rewards performance.  

 Enough about us, let’s talk about you!  

 If you have gotten this far and are looking for the right balance of teamwork, challenge, fun and would like to help push genomics forward please send us your resume and a cover letter. If your qualifications fit the profile we are looking for we will contact you in a timely manner.