Account Executive, Groups & Hospitality Sales
Oracle Park, SF
Business Ops – Ticket Sales, Services, and Client Relations /
Full-time /
On-site
About the Team:
The Giants Groups and Hospitality Sales Team is responsible for building relationships with prospects to sell group tickets, suites, special events, and other premium hospitality experiences at Oracle Park. They are also in charge of delivering a 360-degree view of the group experience at Oracle Park to all its new customers. They will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
About the Role:
The San Francisco Giants are looking for an Account Executive, Groups and Hospitality Sales, who will work closely with our Manager, Groups and Hospitality Sales to identify opportunities for accelerating growth of our group ticket and premium hospitality sales at Oracle Park, with a strong emphasis on prospecting and closing large corporate and community-based groups. This role will be responsible for all aspects of the sales process, including prospecting, facilitating meetings, handling objections, closing, and servicing accounts after the sale is made.
An ideal candidate is passionate about a sales career in the sports industry, possesses a strong work ethic, can battle through adversity, and has the determination to succeed in an ultra-competitive, fast paced, and highly rewarding work environment. This role reports to the Manager, Groups and Hospitality Sales. This position will be in our beautiful ballpark headquarters at 24 Willie Mays Plaza in San Francisco.
Key Responsibilities:
Ticket Sales and Revenue Generation:
o Drive ticket sales through traditional group sales, community driven theme events, and special event sales
o Meet or exceed daily, weekly, and monthly sales targets and KPIs, including:
· 50+ outbound calls per day to potential and existing clients
· 2+ in-person meetings or stadium tours per week
· Monthly ticket sales and revenue quota (specific quota to be defined by management)
· Conducting and adhering to the required sales cadences given to each campaign
· Meet or exceed a client retention rate of 30%
o Proactively source new leads and maintain a robust sales pipeline
o Utilize CRM tools to track interactions, manage client relationships, and navigate pipelines
Client Engagement and Relationship Management:
o Build and maintain strong relationships with clients through regular communication
o Attend games and events during non-traditional business hours to engage with clients, ensuring a high level of satisfaction and retention
Work Ethic and Proactive Mindset:
o Demonstrate a strong work ethic and commitment to achieving personal and team sales goals
o Maintain a proactive mindset by seeking new opportunities to drive sales and enhance client satisfaction
o Thrive in a fast-paced sales environment, adapting to changing priorities and demands
o Show a willingness to go above and beyond, including taking initiative on projects and tasks without direct supervision
You’re Excited About This Opportunity Because…
· You will actively participate in formal sales training and learn hard skills such as software management.
· You will build relationships with prospective buyers through outbound calls and live meetings at the ballpark or virtually.
· You will be given the opportunity for early success in meeting or exceeding individual campaign goals within a set duration.
· You will be selling Oracle Park, a facility frequently ranked as one of the finest in all of sports.
· You will be mentored by some of the best sales professionals and can grow your sales career into new and challenging roles.
· You will get the chance to work with our Partnerships and Giants Enterprises Departments on upsell and cross-selling opportunities for in-game and non-baseball related events.
Qualifications
· Previous experience in sports sales is preferred.
· Excellent communication skills and confidence presenting to customers.
· A self-starter who is prepared to work in a fast-paced industry.
· Ability to work non-traditional hours including nights, weekends, and holidays.
We’re Excited About You Because…
· You are an authentic, inspiring, and positive team member.
· You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals.
· You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen.
$60,000 - $65,000 a year
At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $60,000 to $65,000 plus Commissions, and will depend on your skills, qualifications, experience and other factors the San Francisco Giants consider relevant to the hiring decision Additionally
In addition to your salary, the San Francisco Giants believe in providing a competitive total rewards package for its employees. We offer employees a full range of best in class benefits with a robust medical, dental and vision coverage, a generous 401(K) matching program, and complimentary Giants tickets. At the Giants we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.
About the Giants
One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters.
Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.
We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.
Our Commitment to Diversity and Inclusion
At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.
At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
