QA Lead

San Francisco, CA
Shaper is developing a revolutionary line of computer-augmented power tools, starting with a handheld CNC router called Origin. We're looking for a creative and technical QA Lead to build out the QA team and develop critical infrastructure and processes that ensures the quality and trust of Shaper's product lines.  You should have experience shipping multiple HW/SW products and a large hand in shaping the entire quality process. This is a “hands-on” position as much as it is a leadership position.

The Job

    • Oversee entirety of hardware and software quality assurance for ShaperTools
    • Act as centerpiece of collaboration for software/hardware engineers, product management, and customer service
    • Perform real world tests on features and fixes that will be delivered to customers via software updates
    • Conceptualize and build key automation infrastructure that can be used to validate HW and SW products
    • Evolve current manual QA processes and develop new ones
    • Create key quality metrics to measure and monitor product performance
    • Lead and mentor internal QA team members as well as external QA contractors
    • Create, modify and execute tests to validate the quality of Shaper's software and hardware products


    • Minimum 3-5 years of SQA or System Test experience in the consumer hardware/software or robotic industries
    • Shipped multiple products with high quality results
    • Good understanding of SQA methodologies & practices
    • Experience with issue tracking software (Jira)
    • Experience with test case creation software (Testrail)
    • Previously developed automated tests for HW and SW products
    • Excellent communication and report-writing skills
    • Familiar and comfortable working within Google suite tools

Bonus Points

    • Led a small QA team before
    • You have experience with woodworking tools