Administration Lead
Spennymoor, Durham
UK – Operations /
Full Time /
On-site
As we continue to expand, we're excited to open our doors for a Administration Lead to join our team!
The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.
As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills and prove their ability to do what it takes.
Your role will involve:
- Managing the whole administration of customer order from point of order placement to clean submittal to billing
- Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
- Working towards Service Level Agreements and ROI standards
- Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies
- Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
- Managing inventory of office consumables and lead on officeinitiatives to maintain standards
- Support and attend Customer Visits
- Constantly look for new ways to better/improve the current administrative process
Candidate Profile:
- 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
- Strong knowledge of administrative process and procedures
- Intermediate to Advance with computer systems (Microsoft office suite, etc.)
- Strong communication skills both written and verbal
- Proven experience in improving processes and procedures
- A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
- Ability to react positively with sudden and unexpected changes in demand
- Strong attention to detail, all work accurate and performed to a high standard
- Excellent organizational skills
What we can offer:
- Competitive salary package plus bonus potential
- Pension
- Private Healthcare and Dental care options
- Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more.
- Genuine investment throughout your career for professional development
- Company events and networking opportunities
- Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment
