Field Service Technician

Leeds
UK – Field Services /
Full Time /
On-site
Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the region (Yorkshire)
 
This customer facing role requires good organizational skills with the ability to work in a fast paced environment. 
 
This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.

Role Responsibilities

    • Complete routine customer audits
    • Project manage installations, snagging and optimization of new contracts.            
    • Complete routine ward walks to identify ongoing customer requirements.              
    • Utilise stock management tools to analyse and balance stock holding                   
    • Identify and deliver training and education requirements to our Hospital Porters
    • Build, maintain and monitor customer portering schedules                                      
    • Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support                                                                                   
    • Identify accessory upsell opportunities via customer audits                             
    • Review contract performance with regional contract manager
    • Provide cover support in the absence of Hospital Porters when required.

What are we looking for?

    • Experience working in a similar role in a clinical environment
    • Strong planning and organisational skills with the ability to juggle multiple tasks
    • Good IT skills including ability to use Excel proficiently (intermediate level)
    • Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
    • Awareness and adaptability to working with hospital patient environment
    • Health and safety focused
    • Driving license
    • DBS Check

Why work for us?

    • Job stability & a permanent position – as an essential service to healthcare we are a non-seasonal and stable business 
    • Benefits – Examples include private medical cover, referral programmes, and discounts across a range of stores, services, food & drink etc. 
    • Competitive salary
    • Huge progression and growth opportunities