Senior Manager, Deployed Ops (Ukraine) (R3626)
Dallas Metro Area
Operations Division – Customer Operations /
Full Time Employee /
On-site
Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices in San Diego, Dallas, Washington, D.C., Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,X, YouTubeand Instagram.
Location: 50% travel to Ukraine required (relocation preferred).
We are seeking a highly motivated and experienced Operations Manager to lead training and sustainment operations in Ukraine. This role is critical to the success of our forward-deployed teams and requires a dynamic leader with operational experience in high-risk environments, proven success managing personnel and resources, and a deep understanding of working with international and NATO partners.
What You'll Do:
- Lead and supervise the daily execution of training and sustainment operations in coordination with the Managing Director and field teams.
- Serve as a critical interface with Ukrainian and NATO customer counterparts, facilitating planning, mission execution, and issue resolution.
- Manage deployment cycles and theater movement of company personnel, ensuring all operational and logistical requirements are met.
- Oversee intelligence and operations fusion, ensuring timely collection, analysis, and dissemination to support mission planning and situational awareness.
- Ensure implementation of force protection measures, export compliance, and operational risk mitigation procedures.
- Support and supervise the integration of new technologies into operational environments.
- Facilitate coordination across training, logistics, and sustainment lines of effort to enable successful outcomes.
Required Qualifications:
- Minimum 5 years of operational leadership experience in military, defense contracting, or international field operations.
- Demonstrated experience leading or mentoring operational teams in dynamic or austere environments.
- Proven ability to coordinate across diverse stakeholders in support of mission-critical activities.
- Strong organizational, reporting, and communication skills.
- Familiarity with force protection, export compliance, and logistics operations in deployed environments.
- Technical acumen to manage field-level integration of new technologies.
Preferred Qualifications:
- Previous operational or advisory experience in Ukraine.
- Leadership experience in a combat zone or forward-deployed theater.
- Experience working with NATO or partner nation forces in an official capacity.
- Fluency or working knowledge of Ukrainian or Russian language.
$140,000 - $210,000 a year
#LI-JM1
#LE
Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
