Senior Key Account Manager
Seoul, South Korea
2. Merchants – Commercial - KR /
Full-time /
Hybrid
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
Who We’re Looking For
We’re looking for someone who takes ownership, moves with urgency, and is motivated by impact. You thrive in fast-paced environments, embrace accountability, and is always pushing for better, and are always looking for ways to deliver better results.
If you:
1. Drive execution with a strong focus on results
2. Use data to guide decisions and uncover opportunities
3. Are proactive, action-oriented, and eager to make things happen
Then ShopBack could be the perfect next step in your journey!
This role includes a 6-month probation period with clear KPIs to help set you up for success. We’re looking for someone who enjoys this kind of challenge and is excited by the opportunity to grow, take ownership, and make a real impact.
Your Adventure Ahead
- Build and manage sustainable Joint Business Plans (JBP) with existing merchants based on revenue and profit KPIs
- Analyze performance data to deliver strategic consulting and unlock upsell opportunities
- Lead strategic communication, growth planning, and campaign execution for key accounts
- Work cross-functionally with marketing, data, and operations teams to execute merchant-specific campaigns
- Drive actionable insights and set direction based on data-driven analysis
Essentials to Succeed
- Minimum 5 years of experience in B2B or B2C sales, partnerships, sales operations, or marketing.
- Strong analytical and problem-solving skills rooted in logical thinking
- Results-oriented mindset with a high sense of ownership for achieving KPIs
- Proven ability to communicate and collaborate with multiple stakeholders
- Excellent multitasking and project management skills
- Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
- Fluency in English (written, spoken, and reading)
Bonus points if you:
- Demonstrated success in growing partner accounts through sales or strategic partnerships
- Deep understanding of e-commerce trends and consumer behavior
- Experience in media sales or advertising product strategy
- Familiarity with data tools such as SQL or Tableau for generating actionable insights
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
