HR Associate
Jakarta, Indonesia
People & Corporate Services – People /
Full-time /
Hybrid
Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.
From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 40 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.
Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).
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Your Role
This is a unique chance for ambitious candidates with a keen interest in advancing their careers in HR. You will be given the rare opportunity to collaborate with skilled colleagues and gain first-hand exposure to HR and Workplace Experience in a fast-growing start-up. Your contributions will directly influence the employee experience at ShopBack and serve as a solid foundation for your growth as an HR professional.
Your Adventure Ahead
- HR Operations & Employee Engagement:
- Manage day-to-day HR administrative tasks such as employee onboarding, offboarding, and documentation.
- Manage payroll operations, ensuring accuracy, compliance with regulations, and collaboration with finance for reconciliation.
- Support HR policy and procedure establishment and improvement (e.g. Medical insurance review, Installation of safety equipment in the workplace, Health check program maintenance, Duty roster maintenance for Interns, etc).
- Maintain accurate and up-to-date employee records, ensuring compliance with company policies and regulations.
- Assist in insurance enrolment, updating of time management records, responding to employee enquiries.
- Support and execute cross-regional and local HR related projects when required.
- Make recommendations for improvements to promote a positive and inclusive work environment.
- Organize and implement employee engagement events regularly, including budget management, proposing employee engagement activities, office setup and decoration, arranging meals, contacting and managing relevant vendors, as well as promoting the events.
- Act as a point of contact for employee inquiries and requests related to workplace amenities and services.
- Office Administration & Facility Management:
- Responsible for day-to-day office administration and operations, such as mailing of letters, courier services, office security settings, vendor payments, documentation and filing, etc.
- Manage assigned budget for pantry and the office by ensuring efficient and cost-effective procurement of pantry and office supplies.
- Liaise with multiple vendors (e.g building management, IT & internet services, cleaning service, etc) to ensure proper maintenance of the office premises, pantry, recreational facilities, meeting rooms, etc at all times.
- Responsible for keeping records, storage, maintenance, and repair of office equipment including work facilities and other office assets.
- Provide administrative support as needed, including arranging travels and preparing documents.
Essentials to Succeed
- Fluent in Bahasa Indonesia and English (written and spoken).
- Possess a Diploma / Bachelor's degree from an accredited college or university.
- At least 1 year experience in relevant positions (e.g HR Administration, General Affairs, event management / hospitality, etc).
- Excellent problem-solving and willing to roll up sleeves to get work done.
- Demonstrated ability to meet deadlines, handle multiple tasks, manage multiple priorities and excellent project management experience independently.
- Ability to handle sensitive information with confidentiality and professionalism.
- Strong communication and negotiation skills.
- Proficiency with G-Suite, Microsoft Office, specifically Excel, Word, and PowerPoint.
- Detail-oriented, and willing to learn new tasks and subjects.
- Mature with good interpersonal and communications skills, organized and self-motivated.
Exclusively for ShopBackers
* Hybrid working and work-from-anywhere benefit
* Competitive compensation and stock options
* Transparent career progression paths and learning opportunities
* Candid, open and collaborative culture
* Talented and driven teammates across the world
* Fun-filled activities and celebrations all year round
