Community Marketing Manager
Austin, Texas
1. Marketing – Commercial - North America /
Full-time /
On-site
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
Are you passionate about connecting people and building communities? We’re looking for a dynamic and creative Community Marketing Manager to help us create a vibrant world of shoppers who are all about saving and having fun while doing it.
What You’ll Do
- Build & Grow Our Community: You’ll foster an online community of savvy shoppers who are eager to share tips, stories, and experiences. It’s all about creating connections and making sure every shopper feels like they’re part of something bigger.
- Create Memorable Experiences: Lead exciting offline events and activations that bring our community together—whether it’s a pop-up event, meet-up, or special promotion. We want our community to feel the love!
- Spark Conversations: You’ll be the driving force behind getting people talking about our brand. From social media buzz to word-of-mouth excitement, you’ll make sure the conversation never stops.
- Be the Heart & Soul of the Brand: Your energy and passion will be the pulse of the brand. You'll embody what we stand for and make sure every interaction with our community reflects our core values.
- Drive Hypergrowth: As we continue to scale, you’ll help fuel our hypergrowth by creating and nurturing relationships that turn first-time users into loyal fans.
Essentials to Succeed
- Bachelor’s degree holder preferably in marketing or business
- Minimum 3 years of experience in community or event management
- Experience working in digital marketing agencies or ecommerce/internet companies is a plus
- Work under a fast-paced and agile environment, being hands-on yet also strategic
- Creative and highly resourceful with strong attention to detail
- Able to work independently under high pressure and meet challenging deadlines
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at dpo@shopback.com.
