Senior/Marketing Associate (ANZ Market)
Kuala Lumpur, Malaysia
1. Marketing – Commercial - AU /
Full-time /
Hybrid
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
We are expanding our Australia & New Zealand team and looking for a Senior/Marketing Associate to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the eCommerce landscape, then come and be a part of our growing ShopBack team!
Your Adventure Ahead
- Work with Marketing Manager to define and execute ShopBack Online Cashback strategy to deliver to KPIs
- Deliver campaigns across all owned channels - from concept to execution, to post campaign reporting and analysis
- Execute merchant specific campaigns (e.g. new brand integrations & key accounts) across all owned channels, working closely with Business Development
- Manage presentation of content on our website & ShopBack app accurately and timely, ensuring seamless user journey to increase conversion rate
- Support the broader campaigns team in the creation and execution of all campaigns across all channels as required
- Work with regional product owners, local business development and account management teams to ensure that all assets that are sold into merchants are delivered. Collaborate with BD teams to bring assets to life & meet merchant’s goals & KPIs
- Regular campaign analysis with recommendations as to how we maximise opportunities and continue to grow. We have great data tools that will allow you to make decisions that are driven by insights.
- Contribute to process improvement by flagging potential issues or enhancement opportunities
Essentials to Succeed
- 3+ years relevant experience in campaign / marketing experience, preferably within a digital / tech / e-Commerce environment
- Stakeholder management skills with experience managing competing priorities
- A self-starter, independent, motivated and result-oriented individual
- Demonstrated ability to map out marketing strategies with proven success in key metrics
- Project management skills to manage a wide range of programs and meet deadlines
- Can thrive in a fast-paced and demanding environment, proactively setting the business direction and managing daily deliverables.
- Data-driven mindset and able to deal with complex data and translate them into actionable insights
- A fast learner who is proactive, with excellent analytical, conceptual, and problem-solving abilities
- Excellent written & verbal communication and collaboration skills, with the ability to work effectively across teams & markets
- Not afraid of uncharted territory, can't-is-not-an-option attitude, not discouraged by failure or mistake
- Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
Flow Day Thursday (1-day a week, optional to work from home or office)
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at dpo@shopback.com.
