Product Management Intern
Singapore, Singapore
7. Product – Product Management /
Intern /
Hybrid
Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.
From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 45 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.
Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).
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About this role
As an Intern in our Product Management team, you will be working closely with senior product managers as well as a diverse range of stakeholders across our commercial, marketing, operations and engineering teams. You will play an important role in the definition and execution of product analysis, design, documentation, rollout and optimisation across a range of features and initiatives, ultimately contributing to valuable solutions for our customers and merchants and the growth of ShopBack’s network.
Your Adventure Ahead
- Work with product managers and commercial partners to identify factors affecting product / feature performance and growth; refine KPIs, success metrics etc. to track product performance by deconstructing product strategy, goals and value propositions
- Provide analytics support to product initiatives in your associated business functions including creating business cases to justify taking or not taking actions
- Champion a better experience for users by 1) being the voice of users with the insights you generate; 2) collectively shaping & prioritizing feature decisions with quantitative input; 3) taking a sense of ownership on metrics and tracking to improve UX
- Collaborate with PMs and local commercial partners to explore, recommend and drive alternative solutions end to end based on use cases and prioritization
- Capture requirements from different stakeholders for new features, providing both a summary and the detail to ensure those features are successful
Essentials to Succeed
- Able to document, clarify, and break down processes into logical steps. Able to communicate these processes effectively either in written format or flow charts
- Has the ability to problem solve by breaking-down a problem into its component parts
- Capacity to communicate succinctly, with clarity and thoughtfulness
- Is able to provide actionable feedback on user interface and user experience designs
- Is able to interpret data and identify patterns to make hypothesis-driven decisions
- Is proactive with self-learning by reading documentation and seeking out domain experts
- Able to commit for a minimum of 6 months, full time
- Proficient in using SQL and familiar with software development processes is a plus
Exclusively for ShopBackers
* Hybrid working benefit
* Transparent career progression paths and learning opportunities
* Candid, open and collaborative culture
* Talented and driven teammates across the world
