Customer Service Associate (6-months contract)
Taipei, Taiwan /
Operations – Customer Service /
ShopBack : Better Shopping, Every Day.
The ShopBack Group is Asia-Pacific’s leading shopping and rewards platform, serving over 30 million shoppers across ten markets. Growing from a team of six back in 2014 to over eight hundred today, ShopBackers across the region come together with a singular mission: to make shopping rewarding, delightful, and accessible for all.
Joining forces with leading buy now, pay later (BNPL) player hoolah and with the launch of ShopBack Pay, the Group now offers shoppers a responsible and convenient payment option at checkout.
More than half a billion shopping trips start with ShopBack each year. The Group powers over US$3.5 billion in annual sales for over 10,000 online and in-store merchant partners, across categories ranging from fashion, beauty, F&B, electronics, travel and more. If you are passionate about building and scaling up businesses in this fast-growing landscape, come and join our growing ShopBack team!
ShopBack的客服團隊是公司的支柱。 從處理一般查詢到解決客戶糾紛，我們會即時，專業地解決每一個問題。 作為一名客服，您將發揮不可或缺的作用，確保優先考慮每個客戶的需求並收集其反饋意見。
- 具備英文流利的聽說讀寫能力 (多益 700分)