Key Account Manager (Online Affiliates)
Jakarta, Indonesia
Commercial – Account Management /
Full-time /
Hybrid
Your Adventure Ahead
- Strategically grow merchant transactions with a consultative mix of channels, methods and a keen eye to detail
- Owning a strong pipeline of retention and consistent delivery of merchant success and milestones
- Build a strong relationship and retain exclusive engagement with the merchants
- Foster and grow merchant relationships through consistent engagement and ensuring a high quality of service level through a customer centric approach
- Deliver key value proposition to merchants, driving demand for adoption of best practices
- Work cross function with teams to engage merchants for campaigns and initiatives to achieve commercial outcomes
- Identify feedback, trends and motivations from merchant engagements to develop our internal best practices
- Acquisition of new clients, build a strong relationships, and grow / scale the revenue.
Essentials to Succeed
- At least 5 years of experience in key account management.
- Exhibit strong awareness of consumer trends in e-commerce with an ability to create strategy and execute campaigns to drive growth for the business
- Solution selling: Account growth. Always be looking for new ways to develop, grow and broaden the relationship with the clients.
- Able to think out of the box in conceptualising ideas for merchant acquisition and management – creativity and logical thinking would be key!
- Self-motivated and driven to excel and deliver.
- Must be comfortable with C-level negotiations and have relationships with top decision makers.