Key Account Manager (Online Affiliates)

Jakarta, Indonesia
Commercial – Account Management /
Full-time /
Hybrid

Your Adventure Ahead

    • Strategically grow merchant transactions with a consultative mix of channels, methods and a keen eye to detail
    • Owning a strong pipeline of retention and consistent delivery of merchant success and milestones 
    • Build a strong relationship and retain exclusive engagement with the merchants
    • Foster and grow merchant relationships through consistent engagement and ensuring a high quality of service level through a customer centric approach
    • Deliver key value proposition to merchants, driving demand for adoption of best practices
    • Work cross function with teams to engage merchants for campaigns and initiatives to achieve commercial outcomes
    • Identify feedback, trends and motivations from merchant engagements to develop our internal best practices
    • Acquisition of new clients, build a strong relationships, and grow / scale the revenue. 

Essentials to Succeed

    • At least 5 years of experience in key account management.
    • Exhibit strong awareness of consumer trends in e-commerce with an ability to create strategy and execute campaigns to drive growth for the business
    • Solution selling: Account growth. Always be looking for new ways to develop, grow and broaden the relationship with the clients.
    • Able to think out of the box in conceptualising ideas for merchant acquisition and management – creativity and logical thinking would be key!
    • Self-motivated and driven to excel and deliver.
    • Must be comfortable with C-level negotiations and have relationships with top decision makers.