Marketing Associate
Kuala Lumpur, Malaysia
1. Marketing – Commercial - MY /
Full-time /
Hybrid
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
Your Adventure Ahead
- Develop, manage, and execute effective marketing strategies across multiple channels (CRM, website, ShopBack app, Paid initiatives, etc.) to drive commercial performance and user base growth
- Understand business performance deeply and utilize relevant data and analytics to improve on campaigns, channel strategies and user segmentation and targeting
- Engage and collaborate effectively with cross functional teams within the Local Team (Social Media, Business Development, Operations, Customer Service etc) as well as with the Regional Team (Business Development, CRM, Data, and Performance Marketing Team) to develop relevant marketing strategies
- Tackle complex business problems by converting raw data into actionable insights and next steps
- Keep abreast of industry and competitive trends to identify and develop innovative marketing campaigns
Essentials to Succeed
- 2 to 5 years experience in marketing / commercial teams, preferably within a digital / tech / e-Commerce environment
- Comfortable working with numbers, analysis and drawing conclusions based on data, charting future next steps in a logical way
- Highly organized with keen attention to detail in executing multiple tasks
- Highly proactive in managing stakeholders and chasing for results
- Strong communicator who actively reaches out to Singapore-based stakeholders to establish connection despite the distanceA self-starter, independent, motivated and result-oriented individual
- Strong project management skills and experience handling tight deadlines
- Can thrive in a fast-paced and constantly changing and ambiguous environment
The role is based in Malaysia and is driving marketing for both Singapore and Malaysia markets.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
Flow Day Thursday (1-day a week, optional to work from home or office)
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at dpo@shopback.com.
