Account Manager (Online Affiliates - Singapore Accounts)
Kuala Lumpur, Malaysia
Commercial – Account Management /
Full-time /
Hybrid
ABOUT US
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets. In 2023, the Group expanded its offerings into Germany, signalling its entry into the European market.
Driven by the vision to be the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners. Facilitating upwards of half a million transactions daily, ShopBack continues to provide value to both members and merchants through its innovative offerings. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
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Responsibilities
- Account Management (50%)
- - Responsible for end-to-end management of long tail accounts which includes;
- - Prepare pitch and present to prospective merchants
- - Send quotations, agreements & relevant documentation to merchants
- - Support BD Managers on specific account handling
- - Post-campaign follow up and reports
- Operational support (50%)
- - Coordinate with internal stakeholders on merchants' activities, deals, and upsizes during the campaign period
- - Update commercials using internal tools
- - Prepare weekly reports for internal meetings
- - Other ad-hoc duties as assigned
Requirements
- Bachelor Degree or fresh graduate (experience in the e-commerce industry is a plus)
- Proficient in Excel & PowerPoint
- Strong analytical and problem-solving skills
- Driven and has strong ownership on process improvements
- Strong entrepreneurial spirit and eager to join the eCommerce industry
- Must be able to multitask under pressure while maintaining a high level of accuracy
Perks
* Hybrid working and work-from-anywhere benefit
* Competitive compensation and stock options
* Transparent career progression paths and learning opportunities
* Candid, open and collaborative culture
* Talented and driven teammates across the world
* Fun-filled activities and celebrations all year round
Join our team to drive growth and success at ShopBack today!
