Business Applications Analyst Intern
Singapore, Singapore
Operations – Salesforce /
Internship /
Hybrid
Our Journey
ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.
From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 40 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.
Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.
Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don't worry — you earn Cashback).
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Your Adventure Ahead
- Design and Document ShopBack Business Processes, to ensure requirements from all internal stakeholders are met under the guidance of a mentor.
- Identify and prioritise backlog of feature requests from the business
- Monitor and manage releases and bug fixes
- Work closely with product and engineering teams to integrate third-party solutions with our proprietary backend systems.
- Train users and drive adoption for the processes released.
- Conduct user acceptance tests and work with key stakeholders on adoption of new processes.
- Measure the impact of new processes and measure the productivity improvement metrics
- Support stakeholders to monitor business metrics through the creation of reports and dashboards
Essentials to Succeed
- Strong analytical, problem-solving, communication and decision-making skills.
- Patient, ability to listen and understand stakeholder concerns.
- Problem solver, ability to break down a business use case into a series of actionable steps.
- Solution focused. For a single set of requirements, there could be several solutions. The Business Applications Process Analyst Intern should narrow down the solutions keeping in mind the business goals, user experience and company priorities.
- Driven to learn. Identify the best application fit for the use case.
- Project management skills to manage pipeline, deadlines, prioritisation and process.
- Desire to learn new technologies and tools.
Exclusively for ShopBackers
* Hybrid working and work-from-anywhere benefit
* Competitive compensation and stock options
* Transparent career progression paths and learning opportunities
* Candid, open and collaborative culture
* Talented and driven teammates across the world
* Fun-filled activities and celebrations all year round
