Marketing Operations Intern
Texas, United States
1. Marketing – Commercial - North America /
Intern /
On-site
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
About the Role
We are looking for a motivated and creative Intern to support our US team across marketing initiatives and day-to-day operations. This role is perfect for someone eager to gain hands-on experience in content creation, online marketing, event coordination, and business operations while working closely with the General Manager (GM).
Your Adventure Ahead
- Content Creation & Paid Marketing
- Assist in developing engaging content for blogs, newsletters, and social media channels.
- Support campaign planning and execution to drive brand awareness and engagement for paid marketing channels.
- Conduct market research on trends, competitors, and consumer behavior in the US market.
- Help manage and monitor digital campaigns (email, paid ads, and social).
- Track and report on marketing performance metrics to optimize effectiveness.
- Support content optimization initiatives.
- Event Support
- Assist in planning and organizing online/offline marketing events, including webinars, workshops, and community events.
- Coordinate logistics, vendor communication, and promotional activities.
- GM Support & Operations
- Provide day-to-day project support to the GM.
- Assist with presentations, reports, and research as required.
- Contribute to cross-functional projects, ensuring deadlines and priorities are met.
Essentials to Succeed
- Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field.
- Strong written and verbal communication skills.
- Creative mindset with an interest in content creation and digital marketing.
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Proficient in Microsoft Office/Google Workspace; familiarity with design or marketing tools (e.g., Canva, HubSpot, Mailchimp) is a plus.
- Enthusiastic, proactive, and eager to learn.
What You’ll Gain
- Exposure to end-to-end marketing activities in a fast-growing company.
- Hands-on experience working with leadership and cross-functional teams.
- Opportunity to build your portfolio in content, digital marketing, and event execution.
- Mentorship and training from experienced professionals.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting dpo@shopback.com.
