Marketing Coordinator

Kuala Lumpur, Malaysia /
Commercial – Marketing /

Build the Smarter Way to Shop!

ShopBack, the #1 rewards and discovery platform in Asia-Pacific, enables shoppers across the region to shop ‘The Smarter Way”. It is a one-stop rewards and discovery platform for users to earn cashback, while delivering performance-based marketing to merchants. First launched in Singapore in 2014, ShopBack has since expanded its reach to Malaysia, Indonesia, the Philippines, Thailand, Taiwan,  Australia, and more recently, Vietnam and Korea. In Singapore, the company has also extended its service offering with ShopBack GO, an app-based rewards platform for in-store shopping, dining, and entertainment. We are a passionate team that wants to drive innovation and build a product that we love and are all proud of!

ShopBack partners with over 3,000 merchants including Taobao, Expedia, Shopee, ZALORA to reward its users with cashback across a wide range of categories including general merchandise, travel bookings, fashion, health and beauty, groceries, and food delivery. To date, US$100m in cashback has been awarded to our over 20 million users.

We have global ambitions and are up against international incumbents in a rapidly emerging field! We are expanding our existing team and are looking for passionate talent across APAC to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the e-commerce landscape, then come and be part of our growing ShopBack Family!

A Marketing Coordinator at ShopBack will thrive in a fast-paced learning environment with opportunities to learn more about e-commerce marketing operations and workflow. You will support the Marketingteam on day-to-day campaigns and manage the app and web platforms.An ideal candidate is someone who loves to tinker with workflow structures and is constantlythinking of how to improve work processes using automation. Someone who works efficiently,responds fast to changes and good with time management will be ideal for this role.

About the role:

1. Coordinates the scheduling of assets onsite and ensures adequate exposure for every deal secured by the Business Development team.
2. Assist in the execution of marketing campaigns.
3. Manage and maintain the assets on various platforms on ShopBack including the app and web.
4. Schedule and upload marketing offers onto ShopBacks internal platform daily.
5. Investigate and proactively resolve any operations issues with the Business Development team.
6. Optimise platform assets and analyse website performance and data on a regular basis and sharing key insights and learnings with the internal marketing team.
7. Drive projects with the product and engineering team to improve workflow processes by automation.


1. Recent graduates may apply.
2. Candidates with basic excel skills preferred.
3. Strong sense of responsibility.
4. Investigative and problem solver.
5. Proactive and takes the initiative to resolve issues fast.
6. Meticulous and able to work in a fast-paced environment.
7. Positive work attitude with good communication skills.
8. Responsive and fast worker.