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• Resume/CV ✱
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• Full name✱
• Email✱
• Phone
• Current company

Links

• Skype Username URL
• LinkedIn URL
• Github URL
• Portfolio URL

Application questions (Ireland language support)

• Life is full of learning opportunities and constant learning is something that we value here at Shopify. We'd love for you to tell us about something that YOU have learned recently. What was your biggest take away and what will you do with this new tidbit of information?✱
• Problem solving is a big part of this role and comes in many different shapes and sizes. Share with us a problem that you faced recently and how you solved it. What was the outcome of your solution?✱
• Learning opportunities come from many different sources, one of those being failure. Tell us about a time in recent past where you failed and what you were able to take away from that experience.✱
• A great deal of this role is helping our merchants problem solve and guiding them in the right direction. One of the ways that we do this is over email. We would like to invite you to write an email to a fictional Shopify merchant, we're going to call this merchant Billie. Now, Billie is wondering if it's a good idea to set up a free shipping rate for customers, and if so, how they should go about doing that on their store. Please write your sample email to Billie in the space below, including any resources and steps that would help with Billie's inquiry.✱
• Typing speed and accuracy is an essential skill to being successful in this role, and so, we ask that you complete a typing test by heading to typing.com. Create a student account and complete a 5 minute test (language or keyboard preference is up to you) and upload your PDF completion certificate in the space below.✱
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• Are you currently legally authorized to work in the country you are applying for on a full-time, permanent basis?✱
  • Yes
  • No
• Please confirm that you are aware that this is a full-time role and that you're available to work full-time (40 hours per week) on a rotating schedule with varying 8-hour shifts starting anytime between 7:00 am - 11:00 am in your local timezone. This means some days your shifts could be as early as 7am-3pm, and as late as 11am-7pm. This includes working weekends and holidays on a rotating basis.✱
  • Yes, I confirm that this works for me.
  • No, this will not work for me.
• Do you have any experience working in a team centred customer service based role?✱
  • Yes
  • No
• Do you have any entrepreneurial experience working with a small business and/or a business using the Shopify platform?✱
  • Yes
  • No
• Where did you hear about this job?✱
• How much notice do you need to give your current employer?✱
  Select...No notice required1 week notice2 weeks notice3 weeks notice4 weeks notice5+ weeks notice
• What is your current fluency in English?✱
  Select...Beginner (1)Elementary (2)Intermediate (3)Advanced (4)Proficient (5)
• What is your current fluency in the language listed for the role you are applying for?✱
  Select...Beginner (1)Elementary (2)Intermediate (3)Advanced (4)Proficient (5)
• What is your native language?✱
• What other language(s) do you feel comfortable offering support in?✱
  • English
  • Italian
  • German
  • Spanish
  • Portuguese
  • French
  • Japanese
  • Korean
  • Danish
  • Dutch
  • Chinese (Simplified)
  • Swedish
  • Finnish
  • Norwegian
  • Other
• If "Other" was checked above, please specify what other language(s) that you would feel comfortable providing support in.✱
• In which city/town are you based and plan to work from?✱

Shopify - Voluntary Candidate Diversity Survey

At Shopify, diversity is an organizational imperative and we strive for all employees to feel included, valued, heard. Our mission is to make commerce better for everyone and our goal is to ensure that we include everyone across all dimensions of diversity in bringing that mission to life. As you enter our interviewing process, we invite you to complete this optional survey to help us evaluate our diversity and belonging efforts at Shopify. You do not have to answer these questions, and it will in no way affect your job application. The personal information requested by these questions is purely voluntary and will not be linked to your name or job application. If you have any questions about the collection or use of this information, please contact inclusion@shopify.com

• Disability:
  • Prefer not to say
  • Learning impairment(s)
  • Mild or severe mental health disabilities or conditions
  • Mild or severe physical disabilities or conditions
  • None; I don’t have a disability
  • Not listed
• Gender Identity:
  • Prefer not to say
  • Woman (cis)
  • Woman (trans)
  • Man (cis)
  • Man (trans)
  • Genderqueer
  • Non-binary
  • Two-Spirit
  • Agender
  • Not listed
• Sexual Orientation:
  • Prefer not to say
  • Heterosexual (straight)
  • Bisexual
  • Gay
  • Pansexual
  • Asexual
  • Queer
  • Lesbian
  • Undecided
  • Not listed
• Race/Ethnicity:
  • Prefer not to say
  • West Asian (eg. Afghanistan, Iran)
  • Pacific Island (eg. Hawaii, Guam, Fiji)
  • Māori
  • Samoa
  • Tonga
  • Two or more races
  • White / People of European descent
  • Arab / Middle Eastern
  • Black (African-Canadian, African-American, people of African descent, Caribbean, etc.)
  • Indigenous Peoples (First Nations, Inuit, Métis)
  • Latinx
  • East Asian (eg. China, Japan, Korea)
  • Southeast Asian (eg. Vietnam, Cambodia, Laos, Thailand, Philippines)
  • South Asian (eg. India, Pakistan, Sri Lanka)
  • Roma
  • Traveller
  • Pasifika / Pacific Islander
  • Not listed
• 5) Age:
  • Prefer not to say
  • 18 - 24
  • 25 - 34
  • 35 - 44
  • 45 - 54
  • 55 - 64
  • 65 and over

• Privacy policy