Customer Success Representative (New Zealand)
New Zealand
Support – Customer Support
full-time
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Resume/CV
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Full name
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Email
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Phone
Current company
Links
Skype ID URL
LinkedIn URL
Github URL
Portfolio URL
Getting to know you questions:
What’s something new that you recently learned that really excited you? Tell us what it is and why it excited you.
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Describe a problem you faced recently and had to solve. How did you approach the problem? How did you resolve it? What resulted from your solution?
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When is the last time you failed at something? What led to the failure and what did you learn from it?
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Technical Question:
Pretend that you are responding to an email from a Shopify Merchant (Let's call them, Jax!) asking how to remove"powered by Shopify" on their store prior to launch through email. What would you say and what resource(s) would you provide?
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Working for Shopify:
Are you currently legally authorized to work in the country you are applying for on a full-time, permanent basis?
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Yes.
No, but I will be soon.
No.
What is your current fluency in English?
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Beginner (1)
Elementary (2)
Intermediate (3)
Advanced (4)
Proficient (5)
What is your current fluency in the language needed for the role you are applying for?
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Beginner (1)
Elementary (2)
Intermediate (3)
Advanced (4)
Proficient (5)
How many years of experience do you have in any service or support related role(s)?
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Less than one year of experience
1-2 Years
2-4 Years
5 Years or More
What is your native language?
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Extra Details:
Where did you hear about this job?
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Please confirm that you are aware that this is a full-time role and that you're ready to work full-time hours if successful in this process.
Select...
Yes - I'm aware, ready and excited!
Whoops - not available for full-time.
How much notice do you need to give your current employer?
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One Week Notice
Two Weeks Notice
Three Weeks Notice
Four Weeks Notice
4+ Weeks Notice
Start Dates - New Zealand
Select all dates that work for your schedule based on the the following information. You will only be considered for options selected as start dates do fill up quickly. Should your earliest option not be available we will automatically consider you for your next selection(s). Please note: Training is Monday to Friday for 6 weeks following the start date and you can miss a maximum of 2 days during that time. We are also not able to guarantee specific days off following training so please keep that in mind when selecting dates. The training shift is standard across the region and you start the shift indicated following training.
Oct 21 - Shift: 7-3 NZT
Nov 4 - Shift: 9-5 NZT
Nov 18 - Shift: 7-3 NZT
December - Shift TBD
2020
Additional information
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