Customer Success Representative (Fluent in German)

Ireland - Remote
Support – Customer Support
full-time

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Getting to know you :)

  • What’s something new that you recently learned that really excites you? Tell us all about it.
  • Describe a problem you faced recently and had to solve. How did you approach the problem? How did you resolve it? What resulted from your solution?
  • When is the last time you failed at something? What led to the failure and what did you learn from it?

Technical Question:

  • Walk me through how to do an internet speed test on my computer. I should mention - I'm not super comfortable with technology.

Working for Shopify:

  • Are you currently legally authorized to work in the country you are applying for on a full-time, permanent basis?
  • What is your current fluency in English?
  • What is your current fluency in the language needed for the role you are applying for?
  • How many years of experience do you have in any service or support related role(s)?
  • What is your native language?

Extra Details:

  • Where did you hear about this job?

Additional information