Customer Success Representative (Ontario)

Ontario, Canada - Remote
Support – Customer Support
full-time

Submit your application

  • File exceeds the maximum upload size of 100MB. Please try a smaller size.

Links

Quick Questions - Ontario

  • Where did you hear about this job?✱
  • What language(s) would you feel comfortable offering support in?

Getting to know you :)

  • What’s something new that you recently learned that really excites you? Tell us all about it.✱
  • Describe a problem you faced recently and had to solve. How did you approach the problem? How did you resolve it? What resulted from your solution?✱
  • When is the last time you failed at something? What led to the failure and what did you learn from it?✱

Technical Question:

  • Pretend that you are responding to an email from a Shopify Merchant (Let's call them, Jax!) asking how to remove"powered by Shopify" on their store prior to launch through email. What would you say and what resource(s) would you provide?✱

Extra Details:

  • Where did you hear about this job?✱
  • Please confirm that you are aware that this is a full-time role and that you're ready to work full-time hours if successful in this process.
  • How much notice do you need to give your current employer?✱

Start Dates - Canada East

  • Select all dates that work for your schedule based on the the following information. You will only be considered for options selected as start dates do fill up quickly. Should your earliest option not be available we will automatically consider you for your next selection(s). Please note: Training is Monday to Friday for 6 weeks following the start date and you can miss a maximum of 2 days during that time. We are also not able to guarantee specific days off following training so please keep that in mind when selecting dates. The training shift is standard across the region and you start the shift indicated following training.✱

Additional information

Shopify Home Page

Jobs powered by Lever logo