Manager of Sales Operations

St. Petersburg, FL /
Sales /
/ Hybrid
As a Manager of Sales Operations at Sign in Solutions, your priority is to manage the support functions essential to sales force productivity. These include planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, and sales compensation design and administration.

This is a hybrid position based in St Petersburg, Florida

About Us:
Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG V, Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor) , Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker)

Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are: 
Customer 1st 
Respect & Dignity 
Accountability & Empowerment 
Honestly & Positivity 
Work / Life Balance 


    • 3+ years of sales operations experience with a a B2B SaaS / technology environment, ideally in the field of security, access management, risk/compliance, or operations technology
    • Bachelor's degree in business or computer science, or equivalent experience 
    • Organized and detail oriented with the ability to think critically and analytically
    • Extensive experience in building reports and dashboards.  
    • Hands-on experience with Data Analytics and a curiosity to learn. 
    • Hands-on experience and/or certification with Additionally, familiarity or experience with 3rd party tools like Pardot, Chorus,, ZoomInfo, LinkedNavigator, Altify, etc. would be an asset. 
    •  Ability to multi-task in a SUPER fast paced environment
    • Exceptional verbal and written communication skills to successfully articulate technical product specifications and product value propositions

What You Will Be Doing:

    • Coordinates sales forecasting, planning, and budgeting processes used within the sales organization.
    • Assists sales management in understanding process bottlenecks and inconsistencies.
    • Facilitates an organization of continuous process improvement.
    • Partner with Marketing to develop and monitor lead management SLAs, including scoring, routing, notification, and follow up.
    • Ensures that reps successfully use sales enablement tools and content.
    • Monitors the accuracy, development and efficient distribution of sales reports and other intelligence essential to the sales organization.
    • Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
    • Implements enabling technologies, including CRM, to sales teams.
    • Provide input to senior leadership in the development and administration of sales incentive compensation programs.
    • Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
    • Directs and supports the RFP process for the organization.
    • Builds peer support and strong internal-company relationships with other key management personnel.
    • Manage and assist in the development of sales process’ and compliance with Sales Leadership
    • Maintain and provide administrative support for Salesforce and other Sales tools
    • Assist in project management of Salesforce integrations from acquisitions 
    • Manage Salesforce enhancements and changes needed for reporting
    • Build necessary reports and dashboards in Salesforce for business needs
Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:
Phone Interview with our People & Culture team
Meet with the hiring manager and other members of the team
Culture meeting with members of the team 

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.