Residential HVAC Service Technician - Veterans Encouraged to Apply!
Norwalk, CT
Astacio – HVAC Service /
Full-time /
On-site
Astacio/Sila – HVAC Service Technician
Serving Westchester and Fairfield Counties
Sign-on bonus up to $5,000!!!!
Pay: $35–$45 per hour with incentive pay up to $55 per hour — no cap on earnings.
At Astacio/Sila, we’re not just in the HVAC business — we’re in the business of comfort, reliability, and peace of mind. We are currently seeking a highly motivated Residential HVAC Service Technician to join our growing team serving Westchester and Fairfield counties. As a Service Technician, you’ll work as part of a dynamic and passionate team, demonstrating technical skills and delivering exceptional customer experiences through high-quality workmanship.
We don’t just offer jobs—we build careers. Here’s why you’ll love being part of the Astacio/Sila team:
- Industry-Leading Compensation: Our technicians earned an average of $85k–$125K in 2024. Top performers made between $150k–$200k — and so can you!
- Paid Time Off Starting Day 1: Begin accruing paid time off from your first day on the job.
- Sign-on Bonus Up to $5,000: We value your experience and are ready to invest in you right away.
- Relocation Assistance: Up to $5,000 in relocation support is available for experienced Service Technicians to help you make a smooth transition.
- Fully Stocked Warehouse & Parts Runners: Get the support you need with ready access to parts and a stocked facility.
- Clean, Fully Stocked Truck: Hit the road in a company-provided vehicle equipped with the tools you need.
- Comprehensive Health Benefits: Affordable, high-quality health, dental, and vision insurance for you and your family.
- 401(k) Plan with Company Match: Invest in your future with our competitive retirement plan and company contribution.
- Parental Leave: We support you through all stages of life, including paid parental leave.
- Tool and Boot Allowance: Invest in your future and safety with an annual tool and boot support.
- Training and Development Opportunities: Advance your skills with professional training with Sila University. Virtual Reality training and our own internal training database, SPARC. Learn technical systems, customer service, oil service, and more.
- Yearly Performance Reviews: We support your career development with regular performance evaluations and opportunities for growth.
General Responsibilities:
- Diagnose and repair HVAC systems, including a/c systems, gas and oil furnaces, boilers, zoning systems, and hydronic heating systems.
- Perform annual maintenance on heating and air conditioning systems.
- Participate in the on-call rotation schedule for emergency service requests.
- Deliver superior customer service experience.
- Work efficiently and safely while representing the company with professionalism and integrity.
- Adapt to changing work schedules and assignments based on company needs.
- Travel to job locations, lifting up to 50 lbs., and perform physical tasks such as standing, bending, and reaching.
Requirements:
- High school diploma or equivalent.
- 2+ years of residential HVAC service technician experience.
- EPA Universal certification.
- Excellent customer service and communication skills.
- Mechanically inclined with a strong work ethic.
- Willingness to participate in a rotational on-call schedule.
- Valid driver’s license with a clean driving record.
Skills and Abilities:
- Strong attention to detail and safety protocols.
- Ability to work independently and collaboratively.
- Multitasking capability.
- Deep knowledge of HVAC systems.
- Customer service excellence.
- Clean driving record required.
$35 - $45 an hour
Incentive pay up to $55 per hour — no cap on earnings.
