HVAC Installer - Veterans Encouraged to Apply!
Norwalk, CT
Astacio – HVAC Install /
Full-time /
On-site
Astacio Plumbing, HVAC, and Electrical - Lead HVAC Installers
At Astacio Plumbing, HVAC, Electrical, we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity. As recognized leaders for all things plumbing, heating and cooling, and electrical for Westchester County, NY and Fairfield County, CT, we've grown by providing a best-in-class workplace for our employees to grow within. Our focus on quality and expert service has led to explosive growth, so we are seeking experienced Lead HVAC Installers to join our team.
Are you looking for stability, growth and development opportunities, and a compensation package that rewards you for your hard work and success? Come join the Astacio team and realize what it is like to be a part of a company that works for you!
In exchange for your skillset and commitment, we offer:
- Company vehicle, gas card, cell phone, and tablet
- 401(k) with Company Match
- High-quality, Affordable Medical, Dental, and Vision Insurance
- Health Savings Account with company contributions
- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
- Paid Holidays
- Paid Time Off (PTO)
- Parental Leave
- Tuition reimbursement
- Special deals/Discounts on a variety of services and entertainment
- Tool account
- Safety shoe reimbursement
- Family & friends discounts on services
- Yearly Performance Reviews
As a Residential HVAC Installer at Astacio Plumbing, HVAC, and Electrical, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.
Responsibilities:
- Maintain customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.
- Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback.
- Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards.
- Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
- Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices.
- Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
- Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience.
- Demonstrate excellent communication skills when interacting with customers during installations. Uphold a professional appearance and demeanor while representing Astacio during installations, earning high marks for professionalism from customers.
- Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan.
- Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork.
- Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance. Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment.
- Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement.
- Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time.
- Additional duties as assigned
$25 - $42 an hour
Join our team and become an integral part of Astacio's commitment to exceptional HVAC installations, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us!
