Revenue Operations Intern (Remote)

New York, New York /
Support – Finance /
Intern
SKOUT CYBERSECURITY provides cyber security monitoring and unparalleled customer service to organizations around the globe. SKOUT's security team deploys the industry's most cutting-edge tools at affordable prices, providing the technology and protection to make cyber security accessible for all.

SKOUT has an exciting summer internship opportunity within its Revenue Operations team. This position is a remote role.

Revenue Operations Team:
The Revenue Operations team has three main objectives among many responsibilities. First, improve financial and operational decision-making across the organization. Second, proactively identify and execute business and operational improvements across the organization. Third, implement globally scalable business infrastructure, practices, and policies. They partner with every group across the company (Marketing, Sales, Partner Success, Product, Enablement and Finance), and given the strategic and operational nature of the team, work closely with key members across the company to influence business decisions.
 
Summary:
 
The Revenue Operations Intern role will have the opportunity to contribute to SKOUT’s overall Sales, Marketing and Partner Success strategies, constantly focused on how our processes, people, and technology can best work together.  They will gain exposure to platforms including Salesforce, Outreach, Chorus.ai, Calendly, DocuSign, LinkedIn Sales Navigator and Wootric.
 
They will have a strong drive to figure out how things work, be detail oriented, have strong analytical skills, and be self-motivated. The Revenue Operations Intern will report to The Revenue Operations Analyst.

Roles and Responsibilities:

Create user and training documentation on detailed workflow processes
Document the end-to-end sales cycle and customer journey in relation to process and platforms
Analytics preparation and distribution: Build and edit Salesforce reports and dashboards and regularly disseminate reports to leadership
Data Management – creating, updating, de-duping and importing records across platforms
Locate new process improvement opportunities
Optimizing User Interface for internal teams including but not limited to List Views, Page Layouts, etc.
Passionately pursue ongoing education on industry knowledge, business systems integrations, CRM functionality, and end-to-end sales process management best practices
Perform research and analysis in support of all CRM data optimization initiatives

Who you are:

·       Love the detail - superior attention to detail and process
·       Able to pivot quickly to discern the best path forward
·       Diversity and Inclusion is both embraced and a recognized business advantage
·       Excellent written and verbal communications skills with a strategic mindset
·       Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
·       Independently driven to learn new applications, technologies, and skills
·       Dedication to data integrity
·       Ability to work cooperatively and cross-functionally with individuals across the organization and independently when appropriate
·       High-functioning, organized team player who can manage multiple requests in a timely manner and work in a fast-paced environment
·       Thinks strategically and analytically, grasps new concepts quickly, and finds creative solutions to complex problems
·       Familiarity with Excel and/or a desire to learn
·       Familiarity with Lucid Chart or similar platform and/or a desire to learn
·       Familiarity with Salesforce or similar platform and/or a desire to learn

What you want to learn:

Learn how process, systems, and data relate to each other
Support ad-hoc revenue operations projects to support key initiatives
Impact revenue and growth by developing strategic initiatives and overseeing their success
Develop skills necessary to perform root cause analysis; Isolate error trends/patterns and data discrepancies; Implement corrective measures
Tell a story using data that drives a business outcome
Our Benefits:
Comprehensive medical, dental and vision insurance
Life Insurance
Disability Insurance
401K with a 4% Match
Generous PTO
Parental Paid Leave
Stock Options


Due to the volume of applications we receive only shortlisted candidates will be contacted.

SKOUT has preferred agency relationships and does not accept unsolicited agency resumes. Please do not forward resumes to our jobs email address, our employees or mail to our office locations. SKOUT is not responsible for any fees related to unsolicited resumes.

SKOUT is an equal opportunity employer who values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact we know that the most inclusive and diverse teams accomplish the most extraordinary results.