Operations Logistics Specialist
Skydio is scaling its Operations team to support the recently launched Skydio 2 autonomous drone and follow on products. We are looking for a highly motivated and experienced individual who will be responsible for managing order management, logistics and related business systems.
HOW YOU’LL MAKE AN IMPACT:
- Ownership and management of the release, processing and fulfillment of customer sales orders to 3rd party fulfillment (3PL) centers
- Processing of sales, returns and inventory transactions in Skydio’s ERP system
- Optimization of order fulfillment processes and systems to scale business
- Lead Supply and Demand Planning processes and management
- Manage international 3PL set up and product distribution for high volume/high SKU mix product line
- Lead continuous cost analysis reviews and recommendations for improvement
- Cross functional support and point of contact to sales, marketing and accounting
- Interface and escalation point with Customer Support for order status and workflows
- Logistics NPI coordination
- Track KPI’s including on-time shipment, order accuracy and fill rate performance
- Freight management and HTS code analysis
- Create and maintain the ongoing documentation of the order processes
- Minimum of two year’s experience primarily involving inventory management or demand planning/forecasting
- Advanced Excel modeling skills required (vlookup, sumifs, pivots)
- Logistics and order management experience
- Strong familiarity with ERP and database systems
- Excellent problem solving skills and attention to detail
- Strategic and tactical skills in a high paced environment
- Demonstrated ability to learn quickly and pick up new skills
- Self starting and proactive personality with a proven track record of following through and delivering on responsibilities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.