Sr. Manager of Cloud FinOps
New York / Atlanta / London
Divisions – Executive /
Full-Time /
Hybrid
Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
Smarsh is looking for a Technology Manager to lead our Cloud FinOps function. This function’s objective is to first create visibility of costs at an application level, publish cost models for all cloud applications, foster ownership-of-cost culture within the application teams, and build processes that will enable application teams to publish their own cost models, estimate/adjust cost models based on new development work, and create roadmaps to reduce their application costs. As our Cloud FinOps Manager, you’ll run a small team and will work on a wide range of projects.
Work Environment
- Hybrid (3-days in office) Position Type
- Full Time, People Leader
How will you contribute?
- Design, build, and establish the framework for application cost models for the whole organization.
- Project manage the adoption of the above framework throughout all product teams with a goal of 100% of cloud applications having a published cost model.
- Build requirements for the Insights Product team to enable the correct telemetry solutions within the platform to enable the creation of granular cost models, usage reports, and trend identification.
- Contribute requirements for the Insights Product team to create dashboards for each product team to have near real-time visibility and alerting into their application’s cost.
- Create a methodology, within the application cost model, for product teams to take accountability for the applications their application consumes (i.e. the business functional applications consume the platform engineering product team’s applications).
- Design, build, and own a dashboard for aggregate level data to be shown in near real-time such as a single customer’s monthly costs, a geographic region’s unit economics, or Smarsh-wide unit economics.
- Design and own a chargeback/show back process for Smarsh to properly allocate cloud costs to the correct product or organizational P&L.
- Control, forecast, and report on a multi-million-dollar operating Cloud expense.
- Run the FinOps team on a day-to-day basis. From escalation to prioritization to people management and development, you'll be running the team.
- Track progress for both executive and engineer audiences, work with leaders to define appropriate KPIs.
- Responsible for Savings Plans, Committed Use Discounts, and RI purchasing, tracking, and optimization.
- Develop a budgeting and forecast modules for Cloud spend to be used Smarsh-wide.
- Embed best practices, FinOps culture and, change throughout the organization, becoming the ultimate force multiplier.
What will you bring?
- Experience creating application cost models for SaaS/usage-based applications.
- Experience with AWS, Solutions Architect Associate certification preferred.
- Experience working in a highly technical platform engineering environment.
- Good understanding of product development, devops and ops/infrastructure environments.
- Experience with analytical tools such as PowerBI, Quicksight, Excel, etc.
- Analytical approach; be able to get into the data yourself as well as use it to influence leadership and engineers.
- Experience with application observability/metering tools e.g. Prometheus, DataDog, HoneyComb, etc.
- Experience building dashboards for both engineers and other business functions.
- Department level planning: owning planning of projects, breaking them down into deliverable chunks, identifying and managing dependencies.
- People Management; leading a team, supporting career development.
What do we offer?
- Healthcare insurance - We provide medical, dental, and vision insurance and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses.
- Personal time off - A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements
- Pension match - Smarsh provides a 4% Pension match for which employees are fully vested on day one.
- Sabbatical - The Smarsh sabbatical program provides a time to recharge, to study or simply a time to do something you are passionate about away from the workplace. Employees are eligible after six years of service.
- Recognition - We’re big on kudos for a job well done. Our employee-recognition program enables co-workers to nominate their peers who best embody our core values for recognition.
$160,000 - $180,000 a year
The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty, and training. Local cost of living assessments are done for each new hire at the time of offer.
Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified and interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, including the frequency of functions.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
