Technical Account Manager
Customer Success /
👫 About the team
Our highly dedicated Services team has both the art and the science for delivering customer satisfaction.
People in the team share a passion for helping our clients to surpass their digital business goals. They grow in a demanding environment, combine technical and consultative skills and are ready to tackle the most complex challenges to empower our customers get the best of our platforms.
Your mission 👇
As a Technical Account Manager, your role is to lead our customers to unlock the full potential of the Equativ platform. You will focus on technical project management and high-level consulting to our clients working closely with the Key Account Management team
What You'll do ✍️
- Build, maintain, and grow client engagement to maximize customer journey and be their trusted Technical Account Manager
- You will be responsible for the growth and success of strategic Publisher accounts in the LATAM region
- Provide pre and post-sales technical assistance and become a subject matter expert to support clients in their technological choices
- Liaise with the Product, Analytics, Quality, and other teams to meet client’s needs
- Identify ways to improve the operational effectiveness of current processes and propose solutions to elevate efficiency
- Proactively identify revenue opportunities and take ownership to partner with relevant stakeholders
- Work on projects with a high degree of autonomy and flexibility
About You 💪
- Bachelor / Master Degree in Technology or similar technical field of study
- 4+ years of experience in a Technical role, preferably Ad Tech
- Experience in web development (HTML, JS, SQL) or technical solutions consulting
- Knowledge of Adservers & Programmatic Buying and Selling is a plus
- Familiar with IAB standards like openRTB, GDPR, Ads.txt, Supply Chain Object, etc is a plus
- OTT/CTV knowledge is a strong plus
- Entrepreneurial spirit and expertise to identify opportunities for improvement
- Problem-solver and multitasker who remains cool under pressure
👋 About us
Equativ is the new single name for Smart Adserver, DynAdmic, LiquidM and Nowtilus — four proven innovators in advertising technology. The vertically integrated company provides brand and privacy-safe solutions that empower its clients to achieve maximum impact while respecting the rights of consumers. The union combines client expertise and engineering excellence to serve the interests of both the supply- side and demand-side with equal professionalism and technical sophistication.
Headquartered in Paris and New York, Equativ operates globally with a team of more than 550 people in 20 offices. Equativ offers the market its own independent ad server, SSP, buyer tools, and media services to fulfill the promise of advertising technology. Learn more at Equativ.com.
The company is ranked on the Deloitte Technology Fast 500 EMEA and in the Financial Times’ FT 1000: Europe’s Fastest-Growing Companies.
Equativ (formerly Smart AdServer) has been awarded the HappyIndex@Work label and is proud to be among the best companies in the ChooseMyCompany ranking, recognized for its flexible working environment.
Come and lead the charge with us in building a transparent ecosystem based on quality!
Equativ is an equal opportunity employer. Equal access to employment, services, and programs are available to everyone, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require reasonable accommodation throughout the application and/or interview process, please contact the recruitment team at email@example.com