Senior Ad Operations Manager

Singapore
Demand /
Permanent /
Hybrid
What's in it for you

You will join Equativ at a key moment as we continue to expand our operation in the APAC region. You will be the first senior member of the Adops team in Singapore which is a critical component of driving Equativ adoption and shaping the future of an industry leader. If you like to join a fast pace and growing company then this role is for you.

Key Responsibilities

Account management (60%)

    • Onboarding customers to our curation platform and managed services
    • Work closely with our DSP partners and Curators as well as Holdco contact points for Programmatic briefs and deals
    • Be the lead point of contact for all client communications post-sale, Liaising with our HQ team on clients needs for product feedback related needs
    • Support our curators (programmatic resellers) on executing their briefs, Liaising with internal supply team to get inventory for the campaign to be delivered
    • Oversee post-sale process, including but not limited to: campaign set-up, pacing and delivery, incremental revenue generation, and post-campaign analysis
    • Communicate with clients proactively in terms of campaign performance and work on incremental revenue generation and post-campaign analysis
    • Co-conduct with our sales team on QBRs with clients to drive client satisfaction

Trading and Troubleshooting (40%)

    • Be the expert of using our EBC platform by knowing the features and limitations of the tool
    • Trade and optimize on campaign needs and execute to hit client’s KPI  
    • Respond to urgent trading needs from clients and support them to identify the first level of troubleshooting issues
    • Liaising with our Support team for in-depth troubleshooting

About you

    • Good programmatic setup and troubleshooting knowledge, hands on DSP experiences is a plus
    • 3+ years' experience in adops of setting up campaign/troubleshooting/optimizing
    • Strong collaborative and cooperative mindset that can work with cross functional teams 
    • A team player, a quick thinker and a fast learner to pick up the industry nuances
    • Willingness to travel up to 5~10% of the time for trainings, meetings, or conferences on an annual basis
👋 About us 
Equativ is the new single name for Smart Adserver, DynAdmic, LiquidM and Nowtilus — four proven innovators in advertising technology. The vertically integrated company provides brand and privacy-safe solutions that empower its clients to achieve maximum impact while respecting the rights of consumers. The union combines client expertise and engineering excellence to serve the interests of both the supply- side and demand-side with equal professionalism and technical sophistication.

Headquartered in Paris and New York, Equativ operates globally with a team of more than 550 people in 20 offices. Equativ offers the market its own independent ad server, SSP, buyer tools, and media services to fulfill the promise of advertising technology. Learn more at Equativ.com.

The company is ranked on the Deloitte Technology Fast 500 EMEA and in the Financial Times’ FT 1000: Europe’s Fastest-Growing Companies.

Equativ (formerly Smart AdServer) has been awarded the HappyIndex@Work label and is proud to be among the best companies in the ChooseMyCompany ranking, recognized for its flexible working environment.

Come and lead the charge with us in building a transparent ecosystem based on quality!

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Equativ is an equal opportunity employer. Equal access to employment, services, and programs are available to everyone, regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require reasonable accommodation throughout the application and/or interview process, please contact the recruitment team at ta-team@equativ.com