Installations Manager - New Build Channel
Byron Bay
Smart Energy – Operations /
Full-time /
On-site
Smart Energy has grown to become one of Australia’s leading home electrification and renewable energy retailers, providing quality solutions to Aussie homeowners across the country.
Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs - assisting Aussie homeowners in their transition to Smart Energy sources and a brighter future.
Our values are the cornerstone of our identity, guiding everything we do and how we do it. When you become part of our team, you’ll be welcomed into a workplace that respects you as an individual and is committed to your growth. We’re focused on development, meaningful investment, and delivering service excellence. At Smart Energy we believe in empowering our people, providing support, and fostering innovation.
About the Role ⚡
The Installations Coordinator - New Builds will be responsible for scheduling all "Call Ups" and Installations from our Builder Channel every week. You will be responsible for organising the day-to-day for installers and liaising with builders to ensure that call up dates and met and installations complete in a timely manner. This role works directly with the technical team, logistics team and sales manager.
Please note: This role requires you to be onsite Monday - Friday in our vibrant Byron Bay Head Office located in the industrial estate, however we are open to remote if you are based in Melbourne for the right candidate.
Key Responsibilities
- Confirming future availability of install teams
- Scheduling appointments for the week/day
- Recruiting electricians nationally with a focus on VIC & NSW
- Liaising via phone and email with installers, builder and site supervisors
- Regular confirmations & rearrangement negotiations
- Resolving issues as they arise before arriving onsite and onsite
- Reaching resolutions by defusing and reassuring sometimes frustrated installers and supervisors
About you
- Minimum 2+ years relevant experience in the construction industry (scheduling, project management, BDM)
- Charm and persuasion - you will need to be able to get your way
- The ability to multitask
- Effective problem solving
- Excellent organisation skills and the ability to prioritise
- Tech Savvy and commercially astute
- Currently residing in the Northern Rivers/Gold Coast region (able to commute to our Byron Bay office Monday-Friday)
Bonus Points
- Experience dealing with contractors or trades (Highly regarded)
- Experience negotiating trading terms or contracts
- Salesforce experience
- Experience using Google Sheets or Excel
We Want to Hear From You If You’re:
⚡ Available full-time to work onsite in our Byron Bay HQ (remotely in VIC for the right candidate)
⚡ Looking to build on your career in the Northern Rivers region.
⚡ Seeking genuine career progression in a rapidly growing organisation
We are a thriving start-up that has experienced remarkable growth of 115% this year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company.
Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.
Make the Smart move and APPLY TODAY
Please note prior to applying:
This role requires Permanent Residency with full working rights.
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