Installations Manager - New Build Channel

Gold Coast
Smart Energy – Operations /
Full-time /
Hybrid
Smart Energy has grown to become one of Australia’s leading home electrification and renewable energy retailers, providing quality solutions to Aussie homeowners across the country.
Our mission is to lead Australia to net zero emissions by offering a smooth, supported, and sustainable solution to rising energy costs - assisting Aussie homeowners in their transition to Smart Energy sources and a brighter future.

Our values are the cornerstone of our identity, guiding everything we do and how we do it. When you become part of our team, you’ll be welcomed into a workplace that respects you as an individual and is committed to your growth. We’re focused on development, meaningful investment, and delivering service excellence. At Smart Energy we believe in empowering our people, providing support, and fostering innovation.

About the Role ⚡

The Installations Manager - New Build Channel will be responsible for scheduling all "Call Ups" and Installations from our Builder Channel every week. You will be responsible for organising the day-to-day for installers and liaising with builders to ensure that call up dates and met and installations complete in a timely manner. This role works directly with the technical team, logistics team and sales manager.

Please Note: This is a hybrid position, with 3 days each week based at our vibrant Byron Bay Head Office and the flexibility to work remotely for the remaining 2 days.

Key Responsibilities

    • Confirming future availability of install teams
    • Scheduling appointments for the week/day
    • Recruiting electricians nationally with a focus on VIC & NSW
    • Liaising via phone and email with installers, builder and site supervisors  
    • Regular confirmations & rearrangement negotiations
    • Resolving issues as they arise before arriving onsite and onsite
    • Reaching resolutions by defusing and reassuring sometimes frustrated installers and supervisors 

About you

    • Minimum 2+ years relevant experience in the construction industry (scheduling, project management, BDM)
    • Charm and persuasion - you will need to be able to get your way
    • The ability to multitask
    • Effective problem solving
    • Excellent organisation skills and the ability to prioritise
    • Tech Savvy and commercially astute
    • Currently residing in the Northern Rivers/Gold Coast region (able to commute to our Byron Bay office Monday-Friday)

Bonus Points

    • Experience dealing with contractors or trades (Highly regarded)
    • Experience negotiating trading terms or contracts
    • Salesforce experience
    • Experience using Google Sheets or Excel
Why Join Smart Energy?
Smart Energy is not just another workplace. We’re a dynamic, fun and high performing team that values innovative thinking and strategic action. If you’re looking to make a substantial impact in a company that values your expertise, APPLY NOW and align your career with a business that’s as ambitious as you are.

⚡Friday drinks
⚡Young fun team with a work hard-play hard driven menatilty
⚡Incredible Annual Christmas Party held in either Byron or Sydney
⚡Progression Pathways and ongoing support and training
⚡Fantastic team culture (we work hard and have fun doing it)

We are a thriving start-up that has experienced remarkable growth of 115% this year. At our workplace, we actively welcome new ideas and foster open discussion. Our culture values and encourages creativity and innovation, making it an exciting time to become part of the team. Join us now and explore the potential for personal and professional development within our dynamic company.
Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.

Make the Smart move and APPLY TODAY

Please note prior to applying: 
This role requires Permanent Residency with full working rights.