Business Analyst

San Francisco
User Operations
Full-time
We are looking for a reporting guru who will be the first team member on a small, but highly impactful team to shape business strategy and provide critical guidance and insights. The Business Intelligence team is responsible for harnessing our data and transforming it into actionable intelligence by partnering with stakeholders, instrumenting core metrics, and developing the source of truth dashboards and reporting tools the business relies upon. If that sounds exciting, read on...

Snapdocs is an early-stage technology platform, backed by blue-chip venture capital firms like Founders Fund, SV Angels, Sequoia Capital, F-Prime Capital and Y Combinator. We are tackling the $1.75 trillion U.S. mortgage market, developing modern software for an industry that still relies on fax machines and manila envelopes. We bring security, efficiency, and ultimately a better home buying experience to a paper-based pillar of the US economy. As we expand our product offering and tackle a broader swath of customers, we need to grow our team with smart, hungry, and curious people. That’s where you come in...

Reporting to the Director of Business Operations you will be responsible for defining and creating reports that help drive our business forward across the company. You will leverage both your analytical and creative skills to create charts, graphs, and visualizations to help our teams make better data-driven decisions. We’re not just looking for someone to create reports, we are also looking for someone with relentless curiosity in diving deep into our business and understanding why we are tracking the metrics we do and continuously making recommendations. You will be a change agent that uses data to drive business decisions across Sales, Customer Success, Operations, and Product.

Our ideal candidate has a bachelor's degree with at least 2 years BI Experience across multiple reporting and modern analytical tools (Mode, Chartio, Tableau, Looker, etc.). As the SQL expert in the office you have advanced SQL skills applied on relational databases. You have advanced Excel or Google sheets experience and have the ability to take a large amount of data, slice it up with pivots and formulas, and make sense of all the data in an intuitive way. Basic understanding of data warehousing and data model concepts, enough to be able to work with our data engineers, is a baseline for any serious candidate. Strong understanding of metrics for functional teams (whether for sales, ops, or product)will be important as you work with cross-functional teams (this role will touch every piece of the organization).You are passionate about having ownership over everything you ship. You would never call SQL code or a dashboard “released” until you’re confident it’s correct, monitored, documented, and tested. Strong project management skills and the ability to drive projects through end-to-end.

Snapdocs’ culture is one that strongly values diversity and drive. We want to work with people of different backgrounds and different paths in life, and we trust our team members to make smart decisions. This means we value independent work as well as collaboration. We provide a range of excellent benefits ranging from the standard stuff (matching 401(k), free lunches, 21 days PTO!) to the not so standard (10-year exercise window on your options (!!)) and our location in the heart of the Financial District in SF is super convenient.