Senior Education Instructor
San Mateo, CA
Snowflake is growing fast and we’re scaling our team to help enable and accelerate our growth. We’re passionate about our people, our customers, our values and our culture! We’re also looking for people with a growth mindset and the pragmatic insight to solve for today while building for the future. And as a Snowflake employee, you will be accountable for supporting and enabling diversity and belonging.
Snowflake started with a clear vision: make modern data warehousing effective, affordable, and accessible to all data users. Because traditional on-premises and cloud solutions struggle with this, Snowflake developed an innovative product with a new built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and the elasticity of the cloud at a fraction of the cost of traditional solutions.
In addition, Snowflake’s culture was built on the following values that are even more important to us today:
Put Customers First. We only succeed when our customers succeed
Integrity Always. Be open, honest, and respectful
Think Big. Be ambitious and have big goals
Be Excellent. Quality and excellence count in everything we do
Get It Done. Results matter!
Make Each Other the Best
Embrace each others Differences
The Senior Instructor for the Snowflake Customer Education and Training Team will be responsible for creating and delivering compelling education contents and training sets that make complex concepts come alive in instructor-led classroom venues. The senior instructor will be seen as a subject matter expert and leader in transferring knowledge of Snowflake to customers and in accelerating their technical on-boarding journey.
This role is a unique opportunity to contribute in a meaningful way to high value and high impact delivery at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience teaching data courses to customers and possess excellent presentation and communication skills, we’d love to hear from you.
As a Senior Instructor at Snowflake, you will:
- Teach a breadth of technical courses to onboard customers to Snowflake, the data warehouse built for the Cloud.
- The scope may include foundational and advanced courses in the discipline which includes Snowflake data warehousing concepts, novel SQL capabilities, data consumption and connectivity interfaces, data integration and ingestion capabilities, database security features, database performance topics, Cloud ecosystem topics and more.
- Apply database and data warehousing industry/domain/technology expertise and experience during training sessions to help customers ease into the Snowflake data warehouse from prior database environments.
- Deliver contents using a variety of presentation formats including engaging lectures, live demonstration, and technical labs.
- Strong eye for design, making complex training concepts come alive in a blended educational delivery model.
- Own and maintain the technical contents of Snowflake’s instructor-led courses.
- Work with education content developers to design and deliver compelling contents and hands-on exercises.
- Work with additional Snowflake subject-matter-experts in creating new education materials and updates to keep pace with Snowflake product updates.
- Content Management: help to prioritize, create, integrate, and publish training materials to Snowflake end users; drive continuous improvement of training performance.
Our ideal senior instructor will have:
- Strong data warehouse and data-serving platform background.
- Recent experience with using SQL including potentially in complex workloads.
- 5-10 years of experience in technical content training development and delivery.
- Strong desire and ability to teach and train.
- Prior experience with other databases (e.g. Oracle, IBM Netezza, Teradata, …)
- Excellent written and verbal communication skills.
- Innovative and assertive, with the ability to pick up new technologies.
- Presence: enthusiastic and high energy, but also poised, confident and extremely professional.
- Track record of delivering results in a dynamic start-up environment.
- Experience working cross functionally, ideally with solution architects, technical writers, and support.
- Strong sense of ownership and high attention to detail.
- Candidates with degrees from fields such as Computer Science or Management Information Systems.
- Comfortable with travel up to 75% of the time
Bonus points for experience with the following:
- Experience with other databases (e.g. Teradata, Netezza, Oracle, Redshift, …)
- Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase, …).
- Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau, …).
- Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, …).
- Experience with ETL pipelines tools.
- Experience using AWS and Microsoft services.
- Proven success at enterprise software startups.
Snowflake is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, gender identity or expression, marital status, national origin, disability, protected veteran status, race, religion, pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.