Product Manager

Baltimore, MD
Project Management – Product Management /
Full-Time /
Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S. 

Recognized as a Top Workplace USA (2024)
Recognized as one of the Top Workplaces in Technology (2023, 2021) 
INC 5000, Fastest growing companies in America (2023, 2022) 
Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area 
2020 NXT UP - Top Federal Emerging Technology and consulting firms 
2020 Inaugural DC Metro’s Most Successful Companies 
2020 Washington Technology Fast 50 
NVTC Tech 100 (2020, 2019) 

Job Description
Softrams is looking for a Product Manager with experience in creating and developing a vision of a product from start to finish. This role is an integral part of a highly collaborative and agile team that supports and builds modern, standards-based responsive web applications. This is a full-time W-2 opportunity. This role is remote with periodic on-site visits with the client in Woodlawn, Maryland.
Basic Qualifications:
·       Bachelor's degree
·       Must have lived in the United States for at least 3 years in the last 5.
·       Must be able to obtain a public trust clearance.
·       Must reside in and be able to perform work in the United States.
·       2+ years of total experience as a product manager with Federal IT programs.
·       Lead a dynamic and multi-functional team to create a vision, develop, and enhance products on a day-to-day basis.
·       Translate business strategies into products requirements that capture customer needs and address pain-points.
·       Be a dynamic product owner familiar with Agile methodology who will rally the team and work in a highly collaborative environment.
·       Analyze and understand complex business, policy and engineering challenges, identify ways to improve products, services and operations.
·       Identify problems and meet needs of internal and external customers, define and prioritize product requirements, lead agile development process, execute timely product launches, continuously enhance and optimize performance.
·       Identify product and feature success metrics, measure and monitor performance, conduct data analytics to prioritize future development, and identify new product opportunities.
·       Serve as a primary representative for project teams and internal stakeholders, articulate data analytics to drive value to business partners.
·       Work with Product Analysts to capture product requirements as robust user stories. Demonstrate clear proficiency in using data to drive business decisions.
·       Consider various business and engineering factors like cost, risk, feasibility and end user experience in delivering products and solutions for our organization.
·       Stay current with the policy and strategy changes at the customer and Healthcare industry in general.
·       Work with the customer, users, and other contractors to gather, understand and document business, functional, technical & non-technical requirements.
·       Work closely with the Product Owner and Agency leads to develop Agile documentation and oversee quality assurance activities (SOPS, QA processes, metrics, reporting) for the products.
·       Conduct product analysis sessions, work group calls and engage customers to provide requirements and feedback.
·       Conduct user research and usability testing.
·       Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria.
·       Work with sprint team to implement, accept, and accept user stories as defined.
·       Develop Change Requests per established policies and procedures.
·       Provide clear qualitative and quantitative information to teams and stakeholders.
·       Support change control processes established to monitor and control product vision.
·       Work with multiple teams in building large and complex products using small & incremental delivery
·       Work with product team and stakeholders in delivering incremental working software with end-to-end user experience in mind.
·       Understand and interpret complex data and business processes to modernize legacy systems to improve the user experience.
·       Adhere to agile & iterative development practices.
·       Assist the business development team with orals.
·       Assist our CTO with internal products.
·       Assist during transitions.
Benefits and Perks
·       65%-75% company-sponsored (including dependents) premiums towards Medical, Dental & Vision Insurance. 100% employer sponsored STD, LTD & Life Insurance (min $100K). Voluntary Life insurance option available.
·       Retirement 401(k) Plan with employer matching. Immediate vesting.
·       Vacation & Sick leaves
·       Discretionary Bonus, Spot awards, Gifts, Tenure based rewards.
·       Company sponsored role-based certifications and trainings.
·       Monthly Doordash DashPass subscription.
·       Group discounts via LifeMart ADP

Public Trust Clearance:
This role requires the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. 
Work Location:
We have open-collaboration offices in Leesburg VA and Baltimore MD for those who may prefer to work on-site. However, Softrams is a 100% remote-first team environment. Softrams works in the eastern time zone and standard work hours are 9am ET to 5pm ET with flexibility around start and end times based on team needs.

About Softrams:
Softrams is a Maryland and Virginia-based small business information technology, consulting, and solutions provider specializing in emerging technologies for UX/UI, mobile apps, DevOps, big data analytics, data science, and cyber security. We offer innovative technology implementations and build customer-centric services that are simple, intuitive, scalable, efficient and usable. 

EEO Statement:
Softrams, LLC. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact (571) 918-8977 People Operations Team, email: