Digital Program Coordinator

Arlington, Virginia

Headquarters – Digital /

Corporate (Full-Time) /

Hybrid

[solidcore] is seeking a Digital Program Coordinator to help manage our growing digital ecosystem. This role will serve as a bridge between technical systems and business stakeholders, ensuring our digital platforms effectively serve organizational needs while maintaining technical excellence across our 100+ studios nationwide.

Responsibilities:

Oversee execution of daily MindBody workflows and other service providers
Support HQ and field teams in troubleshooting all aspects of schedule reporting, creation, and maintenance across all platforms (Mindbody, Axle, app/website, etc.)
Develop and optimize workflows for data management across digital systems to improve user experience and efficiencies
Support regular website and app content updates, ensuring information remains current and accurate
Implement content changes requested by various departments following established protocols
Conduct thorough quality assurance testing for all digital content updates and integrations
Track content performance metrics and make data-driven recommendations for improvements
Maintain awareness of all cross-functional business objectives, ensuring the field has necessary tools, collateral, and communication to successfully implement initiatives within managed platforms
Support user acceptance testing and coordinate release activities with attention to technical details
Analyze user feedback, system data, and usage patterns to identify opportunities for technical improvements and optimizations

Qualifications:

Proficiency with MindBody Online platform and its technical capabilities
Strong technical problem-solving skills with ability to troubleshoot complex issues across various platforms
Experience with digital content management systems and back-end platforms
Strong analytical skills with ability to interpret data and make actionable technical recommendations
Excellent project management capabilities with exceptional attention to detail
Ability to multi-task and prioritize in a fast-paced environment with varying hours of work
2+ years experience in a technical role within the fitness or wellness industry

Additional Qualifications:

Understanding of web technologies (HTML, CSS, JavaScript) for more effective content management
Experience with automated workflows and quality assurance testing methodologies
Knowledge of digital analytics tools (Google Analytics, etc.)
Experience creating technical training materials and conducting system training sessions
Understanding of UX/UI principles and best practices as they relate to digital platform
Self-motivated with ability to work independently and as part of a team
Exceptional organizational skills with ability to manage multiple competing priorities
Creative technical problem-solver who can find innovative solutions to complex challenges
Adaptable and comfortable in a fast-paced environment with varying work hours
Continuous learner who stays current with digital trends and technologies
Passion for fitness, wellness, and the [solidcore] brand

Compensation and Benefits:

Competitive starting salary of $70,000.00 per year
Monthly cell phone stipend
Annual bonus eligibility based on performance
401k with employer match
Health, dental, & vision insurance
Flexible PTO
Free drop in classes
And more!

[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.

[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Apply for this job