HR Coordinator (12 Months Contract)
Philippines
Human Resources – Human Resource Business Partnerships /
Contractor & Agency /
Remote
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
The HR Coordinator is a dedicated and detailed go-to HR person to support Philippine operations in the human resource organization. This role serves a key role in the HR organization and requires an individual who can deliver with excellent tactical day-to-day (but not insignificant) operations related to HR Operations and HR Administration at Sophos.
What You Will Do
- This role will be supporting the HR Manila Group - HRBP and Operations Team and will be located in our Manila office. The HR Coordinator will:
- Partnering with the Talent Acquisition team to ensure a smooth and seamless onboarding process for new hires.
- Manage the onboarding procedures such as pre-employment activities, orientation, and probationary period
- Works closely with Facilities and Admin, Finance, and IT Departments to facilitate the employee onboarding process; ensuring all new hires are properly set up with all necessary accounts, equipment, and access before their first day.
- Assist HR in drafting employee notices, such as but not limited to:
- Regularization/End/Extension of probationary period
- Bank endorsement for termination of account for exiting employees
- Bank endorsement for the creation of an account for new employees
- Manage the offboarding process for employees leaving the organization, including employee records management, processing paperwork, and confirming that all company assets are returned.
- Ensures speedy resolution of employee concerns related to benefits administration, claims, and hospitalization. Liaise with the group insurance providers for employee claims.
- Handles statutory benefits and regulatory compliance related to employee government benefits (SSS, Pag-IBIG, PhilHealth, and BIR).
- Monitors government loan applications from employees
- Handles company-initiated benefits and ensures 100% service delivery to the employees. This will not be limited to the company HMO, health insurance, allowances, and other benefits.
- Attendance and Leave management.
- Collates timesheets from business units every cut-off for payroll submission.
- Partners with the Payroll Team for the payroll processing, report generation, and all related payroll entries for employees and leavers
- Supports the complicated and escalated cases related to timekeeping and payroll challenges.
- Manages the HR JIRA Ticketing System and ensures PH HR adheres to the strict TAT response and closure indices for the tickets lodged by employees.
- Partners with the HR COEs on HR Systems and Reporting, HR Analytics, Learning and Development System, Lever for Talent Acquisition
- Utilizes Human Resources Information Systems (HRIS) to maintain employee records, maintains accurate employee records in HR Systems, HR Team Channel for the P-Files, ensures confidentiality and compliance, and generates management reports.
- Handles HR hub profile changes, additions, and revisions on employee profiles and employment information
HR Administration and Recruitment”
Benefits Administration:
Timekeeping and Payroll Administration:
HR Systems and Management Reports:
What You Will Bring
- Graduate of HR or any related course.
- At least 2 years HR and Recruitment Administration experience.
- Works in a well-organized manner and is keen to details.
- Familiarity with Philippine governmental reporting requirements (SSS, HDMF, Philhealth, BIR)
- High level of confidentiality in dealing with sensitive information.
- Familiar with HR operating system will be a plus point.
- IT savvy
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
