Senior Technical Content Writer

India
Product Development – Documentation /
Permanent /
Remote
About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
Sophos Phish Threat is a comprehensive phishing simulation and training platform designed to help organizations educate their employees about the risks associated with phishing attacks.

We are looking for a Senior Technical Content Writer to fill an exciting role within the Sophos MSG Phish Threat. In this role, you'll be responsible for crafting engaging phishing email templates, HTML content, and a wide range of video-based training content. You will conduct meticulous online research to keep updated with the latest phishing trends and leverage the insights to develop tailored simulation templates and training content that reflect evolving cyber threats and enhance the platform's effectiveness in combating cyber threats.
In this role, you'll also leverage your expertise in collaborating closely with external vendors and internal stakeholders to ensure content accuracy, linguistic diversity, and global relevance. You’ll also acquire proficiency in a few tools and processes essential for publishing and managing content.

What you will do

    • Create and manage phishing email templates and training content for the Sophos PhishThreat.
    • Conduct meticulous online research to stay updated on the latest phishing trends and regulatory requirements related to cybersecurity.
    • Utilize research insights to tailor simulation templates and training content, enhancing effectiveness against cyber threats.
    • Collaborate closely with different stakeholders.
    • Acquire proficiency in essential tools and processes for publishing and managing content.
    • Collaborate with the development team to ensure quality of the published content.

What you will bring

    • Excellent writing proficiency in the English language, attention to detail, and a flair for creativity and persuasiveness.
    • Ability to effectively communicate and collaborate with internal stakeholders and vendors.
    • Research Skills, proficiency in conducting online research to identify the latest phishing trends.
    • Technical background: Understanding / experience of software development and networking concepts.
    • Experience in content management: Experience in creating and managing content, and content creation process, including drafting, editing, and publishing (preferred to have).
    • Knowledge of cybersecurity fundamentals: Basic Understanding of security concepts, cybersecurity terminology, threats, and best practices. Understanding of basic technical concepts in email security and cybersecurity (preferred to have).
    • Relevant experience in security awareness/phishing training (preferred to have).
    • Strong presentation skills
#LI-Remote
#B2

Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?
·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
·   Global employee sustainability initiatives to reduce our environmental footprint
·   Global fitness and trivia competitions to keep our bodies and minds sharp
·   Global wellbeing days for employees to relax and recharge 
·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.