SRE DevOps Engineer

Canada
Product Development – Software Engineering /
Permanent /
Remote
About Us
Sophos is a worldwide leader and innovator of advanced cybersecurity solutions, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies that help organizations defeat cyberattacks. As one of the largest pure-play cybersecurity providers, Sophos defends more than 500,000 organizations and more than 100 million users globally from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through its cloud-based Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed, turnkey security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. 

Role Summary
The fast-growing NSG SRE-DevOps team is responsible for supporting our NSG Product teams to deliver the infrastructure required to provide public-facing infrastructure and Cloud services to both internal and external customers. This includes architecting, designing, and building new infrastructure and applications, as well as acting in a level 3 and 4 support capacity for our SRE-DevOps function.
 As an SRE-DevOps Engineer, you will use your development and operational experience of cloud-native applications & infrastructure, skills in AWS, python development, and systems administration. Your extensive skills and experience will be put to good use in continually modernizing, scaling, and hardening an infrastructure that keeps pace with a fast-moving industry.

What You Will Do

    • Create cloud infrastructure resources in AWS & Kubernetes via automation using IaC such as Terraform, Helm, Github & Github Actions.
    • Create & deploy monitoring via automation using Monitoring as Code (MaC) such as Terraform & Grafana.
    • Develop and maintain CI/CD pipelines.
    • Build and run enterprise-quality DevOps tooling for Engineering teams including ArgoCD, BackStageIO and Grafana.
    • Work with engineering functions to develop and deliver innovative solutions to problems found in production.
    • Works with your colleagues and other engineering teams to identify areas of opportunity and propose improvements to internal and/or production infrastructure.
    • Use your Cloud Services, DevOps/SRE experience to prevent incidents from ever happening
    • Build highly effective observability and monitoring solutions that alert on symptoms rather than on outages. Deliver strong metrics, alerting, and tracing.
    • Identify operational processes suitable for automation and drive the implementation of solutions.
    • Carry personal responsibility for high-quality changes to a live production infrastructure.
    • Create estimates and work plans then deliver according to those plans in an agile manner.
    • Be part of an on-call rotation; Occasionally participate during, or outside of, working hours in incident resolution as a subject matter expert.
    • Occasionally carry out changes outside of normal working hours.

What You Will Bring

    • Minimum 5 years experience in building secure, cloud-native applications using AWS managed services.
    • Ability to design, implement, and operate automated production class, reliable deployment pipelines.
    • Development experience in creating complex AWS services using Terraform and automation.
    • Development experience in creating Kubernetes resources using Helm.
    • Python development, including serverless environments.
    • Linux systems administration.
    • Demonstrable experience in delivering modern DevOps practices for the full development lifecycle.
    • ArgoCD operations and pipeline development.
    • BackstageIO operations and plugin integration.
    • Effective communication in a variety of settings: one on one, small, and large groups.
    • Adapts approach and demeanor to match the demands of the situation.
    • Customer advisory (internal to Sophos) on best practices for operational-related activity.
    • Experience working as part of a global organization with engineering teams across multiple time zones and cultures.
    • A passion for keeping pace with industry trends, technologies, and their appropriate implementation.
In Canada, the base salary for this role ranges from $94,000 to $156,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. 

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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?
·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
·   Global employee sustainability initiatives to reduce our environmental footprint
·   Global fitness and trivia competitions to keep our bodies and minds sharp
·   Global wellbeing days for employees to relax and recharge 
·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.