Senior Sales Engineer

Colombia
Sales – Sales Engineering /
Contractor No Legal Entity /
Remote
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary
This position, “Commercial SE NoLA/SoLA,” will drive the strategy around Distributors and Partners in LATAM for the commercial segment (1-250 users) The SE will improve the sales process with abilities to recommend the best options and push Sophos customer success.

Understanding how Sophos products and solutions can help to cover the main cybersecurity requirements for our customers is required. The Commercial SE needs to have several IT and security knowledge, technical skills and expertise to add value when delivering training. Understanding and replicating complex network topologies is essential for adapting the technical and theoretical content during the training delivery.
 
The geographical scope is NoLA and SoLA, interacting with the local commercial sales teams, distributors, partners, and/or customers, and any internal department needed to improve the technical capabilities.

This position is fully remote and can be based in any city of, Panamá, México or Colombia.

What You Will Do

    • Deliver high-quality technical training in line with industry-recognized best practices on core Sophos solutions to Sophos Partners, Customers, for the commercial segment.
    • Coordinate and sync the webcast activities for our commercial partners, with content developed from our SE team, Marketing or Global training team and need to be able to deliver some webcasts for LATAM, including customers and partners.
    • Create strategies from the technical perspective to support a volume business.
    • Travel to the assigned territory to support enablement and sales activities alongside the commercial sales rep. 

What You Will Bring

    • Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.
    • Understanding of TCP/IP, routing protocols and Cybersecurity.
    • Desirable experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning, XDR, wireless, switching.
    • Strong troubleshooting and proven track record of problem solving skills
    • 5 years of experience in channel development, or sales training, within the Cybersecurity technology sector.
    • Experience in creating and articulating an enablement strategy aligned with overall business goals and the partner ecosystem.
    • Experience working with internal teams, including product, marketing, sales operations, and engineering to drive program execution and partner experience.
    • Desirable working knowledge of Windows, UNIX or Linux 
    • Strong Spanish, and English communication skills, both written and verbal.
    • Strong analytical skills, oriented to details.
    • Highly organized, multi-tasking skills required.
    • Adaptable and flexible, operating in a fast-paced, dynamic environment and work well under pressure.
    • 50-60% occasional travel occasionally for training and special engagements
    • MS Word, PowerPoint and Excel skills.
    • Knowledge of Sophos products, a plus.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?
·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
·   Employee-led diversity and inclusion networks that build community and provide education and advocacy
·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities
·   Global employee sustainability initiatives to reduce our environmental footprint
·   Global fitness and trivia competitions to keep our bodies and minds sharp
·   Global wellbeing days for employees to relax and recharge 
·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos