Senior Director, Sales Reporting and Intelligence
United States
Sales – Sales Operations /
Permanent /
Remote
About Us
Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
The role will lead a global team of Business Intelligence professionals. The candidate must be inquisitive about gathering accurate, insightful information to make clear, data-driven business decisions. This person will support the sales, sales operations, product operations, and other corporate stakeholders in accessing, understanding, and utilizing key intelligence regarding sales performance. The position will work cross-functionally with Sales, Finance, Product Operations, and technical teams to help develop new tools, processes, and reporting for all levels of sales. The leader will enable his/her team to work with multiple data sources developing database views and be required to have strong SQL/extraction skills for data retrieval and strong ETL/data modeling skills. The position will report to the VP of Global Sales and Revenue Operations.
What You Will Do
- All reporting and analytics for all levels of Sales and Product Operations as well as key stakeholders and executives outside sales that require access to sales intelligence and related data (ie. Marketing, Product Management, Finance, etc.)
- Hire, develop, and manage a global team that can generate descriptive, predictive, and prescriptive reporting and analytics
- Generate data insights to strengthen stakeholder’s data literacy and drive data-driven decision-making
- Gather, inform, and guide business requirements
- Ensure the leadership team has the right types of data, and accurate data, to lead to the necessary insights to drive strategic and tactical decisions
- Interface and verify with end users that the BI views meet and support the business needs they were created to fulfill
- Accounts for the accuracy of the data presented to BI users through the execution of validation processes and testing procedures
- Should have knowledge and skills for reporting using secondary tools such as Microsoft Power Apps, Flow, Azure, and Salesforce
- Great understanding of best practices in the visual display of quantitative information
- Lead all related enablement efforts as required
- Work with the datawarehouse team to ensure efficient design and implementation of ETL processes for the data warehouse population and querying
What You Will Bring
- 10+ years of reporting, and analytics experience in Sales, Sales Funnel, Pipeline, and performance metrics, preferably in a subscription and/or channel-driven, environment
- 5+ years of SQL development experience writing queries
- 3+ years of experience with Power BI, data modeling, Excel, and writing DAX queries
- Data Fluency – the ability to leverage data to help the organization better understand performance and progress to goal(s)
- Experience participating in business / digital transformation projects
- Analytical Toolkit – the ability to exercise different problem-solving approaches to analyze results, including but not limited to time series analysis, experimental design, and data visualization
- A self-motivated, driven individual who is comfortable working in a fast-paced environment
- Strong team orientation and collaborative style. Flexible demeanor and an ability to get involved in the details while maintaining a wider view
- Strong business and technical aptitude with an attitude to solve complex problems
- Strong organizational and follow-up skills, as well as attention to detail
- Excellent verbal and written communication
- BS / MS in Computer Science, Business Analytics, Management Information Systems, or any other related field preferred
In the United States, the base salary for this role ranges from $187,200 to $312,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.
#LI-Remote
#LI-FC2
#B2
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact dataprotection@sophos.com.